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Types of jobs you could find at Fedex FedEx Office Retail Customer Service Associate This employee provides expertise in shipping, printing, signs and graphics. Strong emphasis on customer service and branding.
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They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.
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POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/BookkeeperFLSA STATUS: Non-ExemptJOB SUMMARY:To provide and maintain high standards of customer service throughout the front end operations.
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The PSR is to provide excellent customer service using professionalism and proficiency. He/She pro-actively demonstrates appropriate customer service and hospitality practices to enhance the perception of all customers of the department as a healing and compassionate environment for both the inpatient and outpatient setting.
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Experience in front-end software development, involving Angular, React, Javascript, or HTML/CSS is highly desired, as is experience with high-performance computing, AI and data analytics.
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Background in P&L, Inventory control, merchandising, hiring / training staff, front end, merchandising, cash control, payroll, security / loss prevention mandatory. Directs subordinates to ensure timely and accurate management of all warehouse operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping and in store customer service.
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