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Customer Service Representative
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- POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/BookkeeperFLSA STATUS: Non-ExemptJOB SUMMARY:To provide and maintain high standards of customer service throughout the front end operations.
- 2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.
- 3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.
- 8) Keep store management and scan coordinator informed of all pricing problems.
- 10) Approve customer checks and enforce check cashing policies.
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