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Experience working with ticketing systems. This position is looking for someone who has experience in a help desk environment and is a US citizen. Support ticket entry follow-up and updates within the ticket tracking system.
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Our 26 bed, Level III NICU is a part of the Family Childbirth and Children's Center at Mercy. Mercy Medical Center, the only midsize hospital in the state of Maryland named a "Best Employer" by Forbes Magazine and recognized as one of the Top 150 Places to Work in Healthcare by Becker's Healthcare is hiring Registered Nurses in our NICU.
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This position manages the Sourcewell solution ticketing system and is responsible to provide client-centric service. Maintain accurate records of all support requests and resolutions in the ticketing system.
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The Family Childbirth & Children's Center provides obstetric services, including advanced fetal care, expectant mother resources, labor and delivery, mother and baby services, level III NICU and pediatric care.
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All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law.
ExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc. Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc. Good knowledge in handling RF scanners, industry level label printers ( Zebra, etc.
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Ability to create connections to external data sources (e.g., help desk ticketing system, knowledge base) using SQL and display information in a Web part using C#, VB.Net, ASP.Net where applicable.
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Experience with ticketing applications such as Jira or Snow. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support. Government shutdown protection where employees don't have to use leave for up to 3 days out of the year for inclement weather or budget issues.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Working with a dedicated team, the Registered Nurse provides evidence-based, high quality care to the Family Childbirth and Children's Center at Mercy. Mercy Medical Center, the only midsize hospital in the state of Maryland named a "Best Employer" by Forbes Magazine and recognized as one of the Top 150 Places to Work in Healthcare by Becker's Healthcare is hiring Pediatric Registered Nurses.
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Active Directory, ServiceNow Ticketing System. ● Provide 24/7 mission and infrastructure monitoring, notification, administrative support, logging, ticketing and reporting for supported systems.
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We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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We do not discriminate on the basis of race, color, age, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity, gender expression, and transgender), marital status, sexual orientation, sex stereotype, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information.
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Leads and directs activities related to truck unload, freight flow, backroom organization, ticketing merchandise, stocking shelves, and reconciliation of inventory transactions according to operational and merchandising standards.
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Active directory, Troubleshooting, Help desk, ticketing system, remote troubleshooting, phone support, Customer service, Windows, Technical support. Active directory,Troubleshooting,Help desk,ticketing system,remote troubleshooting,phone support.
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Ticketing experience with Archtics, and Ticketmaster preferred. Set goals, priorities, timelines, sales, marketing, and pricing strategies in coordination with the President, and members of the ticketing team for both season ticket campaigns and individual show campaigns.
ExpandApply NowActive JobUpdated 9 days ago
ticketing childbirth jobs in Baltimore, MD
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