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As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience.
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The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Responsibilities include working as part of a retail sales team to provide best in class customer care. Customer Service Advisor. The CSA will promote sales and service to customers.
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This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model.
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Provide above and beyond customer service and exceed customer expectations. Customer service experience. Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
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Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.
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Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Process customer refunds and exchanges according to established guidelines.
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Your responsibilities as a Lead Sales Associate include demonstrating outstanding customer service and selling skills, continuously learning about the coatings industry, keeping sales floor stocked with merchandise, organizing the sales floor and stock areas, acting as a role model for Store Sales Associates on all aspects of the job, and building trusted partnerships with our painting professionals.
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Greet every customer in a helpful and courteous manner. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
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This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Process customers at checkout using the point of sale (POS) system. The noise level in the work environment is typically quiet to moderate.
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Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Monday - Friday 7:00 AM - 7:00 PM. Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
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This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
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Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Provide above and beyond customer service and exceed customer expectations when assisting customers.
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sales floor customer service jobs Title: associate retail Company: Sameday Testing in Norwood, Massachusetts
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