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As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience.
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Your responsibilities as a Lead Sales Associate include demonstrating outstanding customer service and selling skills, continuously learning about the coatings industry, keeping sales floor stocked with merchandise, organizing the sales floor and stock areas, acting as a role model for Store Sales Associates on all aspects of the job, and building trusted partnerships with our painting professionals.
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Provide above and beyond customer service and exceed customer expectations. Customer service experience. Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
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Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.
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Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
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The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out.
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Process customer refunds and exchanges according to established guidelines. Greet every customer in a helpful and courteous manner. This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
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Process customers at checkout using the point of sale (POS) system. The noise level in the work environment is typically quiet to moderate. Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria.
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Monday - Friday 7:00 AM - 7:00 PM. Connect with customers, ask about their projects, recommend our products and excite customers about their purchase. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
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Be able to create price tags and merchandise signs. While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. Entrepreneur and hard-working.
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Stock, tag and display merchandise as required. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Follow established cash, check and credit card acceptance procedures.
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A personal holiday and Volunteer Time Off program. Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
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Demonstrate and understand compliance of the company's safety processes. Act and work in a manner consistent with the company's core values. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
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Answer the telephone according to the company guidelines. Full-Time and Part-Time Positions Available. Potential travel to other stores for support. Relocation opportunities across the country. Sunday 10:00 AM - 6:00 PM.
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This role has a minimum base pay from $17.50 per hour with higher starting pay available based on experience. Saturday 8:00 AM - 7:00 PM. W orking Conditions (travel & environment) Knowledge of basic math skills.
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sales floor associate customer service jobs Title: associate retail Company: Sameday Testing in Norwood, Massachusetts
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