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Type Direct Hire Salary $65,000 - $75,000 / yr Job Title: Field Service TechnicianLocation: Boston, MassachusettsSalary: $65-75K plus bonus Job Summary of the Field Service Technician: We are looking for a Field Service Technician who is self-directed, at ease dealing directly with the customer, can write technical reports, and make and assist the Engineering team with product improvement recommendations for the Product Development Group.
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Job Title: Field Service TechnicianLocation: Boston, MassachusettsSalary: $65-75K plus bonus Job Summary of the Field Service Technician: We are looking for a Field Service Technician who is self-directed, at ease dealing directly with the customer, can write technical reports, and make and assist the Engineering team with product improvement recommendations for the Product Development Group.
$65,000 - $75,000ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Provides direct technical support of customers, contractors, sales, and engineering for testing and field service activities. · Support the project team in ensuring all the mechanical, electrical, instrumentation, and automation punch list items are cleared and signed-off as per project requirements.
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The Field Service Technician is responsible for the independent assembly, commissioning, inspection, repair, and troubleshooting of systems, both domestically and internationally. · Repairs equipment installed onsite at customer facilities, both warranty, and non-warranty claims.
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Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
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The Senior Field Support Technician interacts with all levels of BILH colleagues and thus must have superior customer relations and communications skills. Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support position is responsible for all aspects of customer requests and incident management.
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Have experience in building forecasting model for trend analysisExcellent oral and written communication skillsPrior experience working in the healthcare industry is highly desirableExperience with deploying advanced natural language models and time-series model into production is highly desirableMS/PhD in Computer Science, Math, Statistics, or in any technical field that provides a solid basis for analytics or equivalent work experience.
$202,400 a yearFull-timeWork from homeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Burroughs offers a nationwide field service organization combined with remote managed services, technical support, help desk, program management and hardware solutions; including ATMs, teller cash automation, servers, smart safes, kiosks and self-service solutions throughout U.S. and Puerto Rico.
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Here are some of the products you might support our customers with:How you will make an impact:The Field Service Engineer II for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing the on-site installation, servicing and repair of complex equipment and systems.
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Responsibilities include: Writing transformation services software for the UC2 programPlanning and incorporating middleware for connectivity to customer sites and test and evaluation eventsDeveloping software testing strategies to cover the integration, system, and unit testing.
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The Customer Support Manager will be responsible for a team that is focused on providing optimum service to customers from initial equipment installation through field maintenance activities and beyond.
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This role will conduct discovery, requirements gathering, process documentation, configuration, and implementation management of ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), HCM (Human Capital Management) and other related business applications functioning as a key resource for our clients spanning, finance, product distribution, manufacturing, job costing, field service, sales, marketing, service, and reporting.
$140,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Job Description The responsibilities of the Field Service and Support Manager are:Team Leadership: Manage and mentor a team of field service engineers and support staff, ensuring they are equipped with the necessary skills and knowledge to perform their duties effectively.
$140,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Previous experience as a Customer Support/Success Manager, Field Support Representative/Technician. We are looking to hire a Customer Support Manager to lead the customer experience lifecycle at Pison.
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You will partner closely with the field supervisor, dispatch, and operations teams, to support the overall safety and efficiency of service while providing exceptional customer service.
$22 an hourPart-timeExpandApply NowActive JobUpdated Today
customer support field jobs in Woburn, MA
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