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The successful candidate will be responsible for the installation, repair, and maintenance of DIRECTV services, ensuring top-notch customer experiences through troubleshooting, answering customer inquiries, and providing feedback to Adcomm MDU. As a DIRECTV Field Service Technician, you will be working both indoors and outdoors, installing and repairing DIRECTV equipment.
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You will join at a time when they are designing the future of how they communicate and connect with their Retail Store, Retail Customer Care (RCC), and Retail Support employees globally.
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JOB DESCRIPTION Nalco Water, an Ecolab Company, has an immediate need for an Associate Field Support Specialist in our Field Services department located in Naperville, IL. This position operates under the direct supervision of a Field Support Supervisor within a very fast paced environment.
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With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.
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The Field Service Engineer is responsible for performing and documenting laser installations, preventive maintenance, and repairs to Fotona's medical and dental laser systems, accurately and efficiently responding to customer inquiries regarding error codes and orders, and providing management with daily communications regarding service orders.
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Lead Integrated Customer Plan (ICP) and Annual Operating Plan (AOP) for CD&I, and provide commercial team with comprehensive performance, target audience, and market insights to support strategy & resource investment.
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Type Direct Hire Salary $65,000 - $75,000 / yr Job Title: Field Service TechnicianLocation: Boston, MassachusettsSalary: $65-75K plus bonus Job Summary of the Field Service Technician: We are looking for a Field Service Technician who is self-directed, at ease dealing directly with the customer, can write technical reports, and make and assist the Engineering team with product improvement recommendations for the Product Development Group.
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Job Title: Field Service TechnicianLocation: Boston, MassachusettsSalary: $65-75K plus bonus Job Summary of the Field Service Technician: We are looking for a Field Service Technician who is self-directed, at ease dealing directly with the customer, can write technical reports, and make and assist the Engineering team with product improvement recommendations for the Product Development Group.
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Provides direct technical support of customers, contractors, sales, and engineering for testing and field service activities. · Support the project team in ensuring all the mechanical, electrical, instrumentation, and automation punch list items are cleared and signed-off as per project requirements.
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The Field Service Technician is responsible for the independent assembly, commissioning, inspection, repair, and troubleshooting of systems, both domestically and internationally. · Repairs equipment installed onsite at customer facilities, both warranty, and non-warranty claims.
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Must currently hold or be able to obtain a valid passport (with proper documentation to travel into and outside of the United States) Responsibilities of the Field Service Technician:· Frequent interface with customers and/or end-users, vendors, and contractors.
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Support in scheduling and coordinating the participation of vested parties at the site to inspect/witness the final installation of equipment and their participation in the execution of start-up and commissioning activities.
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Responsibilities of the Manager of Subcontracts will include:Review and approve subcontracts for compliance with DoD government (FAR and DFARS) and corporate procurement regulations to maintain an approved Contractor Purchasing SystemYou will support (and at times lead) supply chain initiatives including implementing policies, strategies and objectives, and ensure a strong link within and between various supply chain functions.
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Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
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This role will conduct discovery, requirements gathering, process documentation, configuration, and implementation management of ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), HCM (Human Capital Management) and other related business applications functioning as a key resource for our clients spanning, finance, product distribution, manufacturing, job costing, field service, sales, marketing, service, and reporting.
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customer support field jobs in Cambridge, MA
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