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The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.
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The Customer Service Team Manager typically leads a team of 10 to 12 individuals and works closely with all areas of Operations as well as other key stakeholders such as Underwriting, Product, Finance and IT, etc.
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Responsible for overseeing Front-end operations, Cash Office, and ensuring highest level of customer service. Must be willing to travel within core market area The Assistant Store Manager is responsible for ensuring the sales and profitability while helping to achieve best in class customer service in their departments.
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Campus Operations Management: Lead and Supervise performance, systems, and campus operations, ensuring they are equipped, well organized, and operating at a world class level of service.
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By joining our team you will be joining a team where the Owners, Director Of Operations, Area Supervisors and General Managers all began as crew. The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
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From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. We are searching for qualified customer service reps with personality and people skills.
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Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protection, and equipment.
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Strong IT Service Management (ITSM) knowledge, particularly in Incident, Problem, and Change/Release management for at least 2 years. Familiarity with IT infrastructure systems, processes, procedures, and Continuous Service Improvement related to IT service management.
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We are seeking an experienced General Manager to plan and oversee day-to-day operations at Staybridge Suites Boston-Quincy, an IHG Hotel. The General Manager will supervise personnel, help with guests, and ensure that our guests have an excellent experience at the hotel.
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At least 2 years experience with strong IT Service Management (ITSM) knowledge in the areas Incident, Problem and Change/Release management. Knowledge of IT infrastructure systems, processes, procedures, and Continuous Service Improvement as related to IT service management.
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Assists Banking Center Manager with achievement of banking center sales, customer service, P&L management, operations, and employee development. Expected to achieve/ exceed individual sales, service & operations targets.
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They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and process (operating procedures and compliance standards.
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Competitive earnings, career, management, military, operations leadership, general manager, service, construction, lawn, route, field, delivery, uniform, warehouse, retail, restaurant, hotel, hospitality.
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Working with the Program Director and with oversight provided by the Inpatient Operations Director, provides operational support to the Inpatient Campus Programs. Coordinating the Quality Improvement Process, ensures operations are running efficiently and tracks outcomes.
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They oversee daily operations ensuing positive revenue generation, high customer service standards, employee development, and continued excellence in productivity. Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
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service manager operations jobs in South Weymouth, MA
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