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Maintain professional interactions with the Passenger Information Center, other Keolis personnel, and MBTA Customer Service staff. Follow Customer Service Center (CSC) guidelines to meet all performance goals and standards.
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The Customer Service Center Specialist will answer Commuter Rail customer inquiries and concerns through a variety of channels, primarily over the phone and using an email database.
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The Customer Service Representative is the face of the Campus Service Center where the Harvard Community receives customer support obtaining services and assistance from Campus Services business lines: Parking Services, ID Card Services, Notary Services, CommuterChoice and HU Housing.
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Candidate preferably has experience in at least one of the following areas: customer service related to healthcare and/or clinical setting, medical assistant and/or radiology experience, or call center environment.
Full-timeExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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3+ years of deep functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force management, quality management, center staffing and training, technology support, IVR design and implementation, digital customer service technology platforms/Call routing, reporting metrics/KPIs, and supplier/contract management.
$188,600 a yearFull-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Provide oversight of all aspects of the order fulfillment process for Commercial customers globally submitted via the Global Contact Center, including order entry, order tracking, shipping confirmations, and resolving customer service issues in collaboration with local commercial, supply chain, logistics, and external 4PL/3PL teams.
Full-timeExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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For the call center team, the Help Desk Analyst is responsible for the timely and professional execution of all tasks associated with providing excellent customer support relative to IT services, application, products, hardware, software, access, etc.
$42 an hourExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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This includes face to face service or contact center; retail, insurance, hospitality, etc. Understanding of customer service principles, including active listening, de-escalation techniques, and building rapport.
$39.9 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Service industry and/or Contact Center experience. Client's Inside Sales Representative will work directly with pet parents to provide solutions for their pet insurance needs in a call center environment.
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The CX counselor will directly respond to customer contact through in-person, virtual, phone and electronic communication channels and will serve as a primary liaison for triaging cases brought forward by colleagues in the Enrollment Management Contact Center and broader SFS CX team.
Full-timeExpandApply NowActive JobUpdated 30 days ago - UpvoteDownvoteShare Job
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This position blends Saatvas Corporate call center culture with that of the Viewing Room. For the most part, these individuals will fulfill the role of a Saatva call center professional by providing excellent customer relations over the phone and through online chat.
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Technical competencies including computer skills, attention to detail, adherence to processes, data entry and a minimum three years of strong call center experience (inbound and outbound) Wellist has historically served patients and care teams at leading health systems (e.g., Yale New Haven Health, HCA) and in 2022 expanded its offerings to support different types of employers.
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Previous leadership experience within a contact center is preferred. Experience in establishing procedures for client satisfaction in a high-volume call center. Ability to interpret and respond to customer requests.
$111,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Print/Copy center, Mailroom & Reception. The Area Customer Service Coordinator is responsible for a broad knowledge of client Service. Support the Field Implementation Managers with the implementation of new customer accounts and service expansions.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Onsite Fitness center opening Winter 2023 at our Boston Headquarters. As a Customer Service Representative, you will work in a dynamic environment where professionalism and commitment to a team environment is highly valued.
Full-timeExpandApply NowActive JobUpdated 10 days ago
center job Title: customer service in Dedham, MA
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