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Product Support Specialist. You will interact directly with customers through our ticket management system to identify solutions to their problems, to inform our product roadmap, and to assist with scaling our Support operations for substantial growth.
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Develop and execute a marketing plan for Intralinks' products in conjunction with product marketing leadership and our broader marketing team, including key activities to support the acquisition of new customers and the retention of existing customers.
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Operate & support eCommerce Solutions in close collaboration with business eCommerce, customer service & AIMS external support teams. Digital Strategy and GovernanceBusiness Case and Value Realization TrackingDigital Product, Portfolio & Program Leadership in Commercial SystemsExperience in IT Solutions or in a business leadership role accompanying IT solution development is requiredExperience in eCommerce Digital Product leadership in or outside of Pharma industryExperience running UX initiatives and/or leading AI or Big data initiativesKnowledge of Sanofi business stakeholders & ecosystem.
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Troubleshoots any problems with using the Banner software by utilizing Banner product manuals, Ellucian customer support site, user support groups and staff. The Banner Student Support Specialist is responsible for assisting the Office of Student Accounts in the configuration and operation of the Ellucian Banner modules related to student accounts receivable, financial aid, and student records.
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As the Application Engineer for our Singer Valve product line, you will become an integral part of the sales team by assisting and supporting sales via our Manufacturer Rep network in the Northeastern U.S. and Eastern Canada areas and help bridge communications between inside sales, our channel partners, and end customers.
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Provide analytical data to support drug substance and drug product development, including purity analysis, chiral purity and structure elucidation using mass spectrometry. Support project team lead to author technical reports and analytical Chemistry, Manufacturing and Controls (CMC) sections in regulatory documents.
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This is what you will do: This position will play a key role in Alexion's Viral Vector Product Development analytical development team, interacting with internal teams within the Genomic Medicine and Product Development Clinical Supply groups.
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Minimum of 5 years of relevant industry experience required in medical/regulatory writing in the healthcare industry or academia or in a related area such as quality, clinical research, or product support or research and development; 3+ years in a leadership role with strong management skills; 2+ years of supervisory experience.
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Collaborates with IT, Product, and 3rd party tool support to ensure the tool's functionality aligns with business needs. Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
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The QC Associate II will support cellular therapy product release testing within the QC analytical laboratory at our BaseCamp facility in Waltham. In this role, you will be responsible for analytical testing (cell and molecular biology assays) as well as excursion/deviation investigations and reports in support of ElevateBio's gene and cell therapy programs.
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The Senior Lead Data will be responsible for partnering with Technology, Machine Learning, Product Architecture, and other Capital One teams to support the development of the Finance Tech Data Strategy into products and services we create and consume.
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Our Pivotal Attribute Sciences Department plays a crucial role in pivotal phase analytical development, including method development, validation, transfer, process and product development support, and GMP testing of drug substances and drug products.
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The overall responsibilities of the Associate Sales Consultant position include providing clinical and selling support in hospital as set forth below, while ensuring customer service, sales logistics, technical expertise, and product knowledge of highest order / level.
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Support development of the omni-channel initiatives to align with sales priorities and product innovations while tailoring appropriately to each retailer's marketplace. The role will collaborate cross-functionally with sales, commercial marketing, business insights, and IT partners to develop and lead Boston Beer's omni-channel strategies and support programs to drive digital sales revenue.
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You'll have a dedicated appointment scheduler, a comprehensive product portfolio, and a full back-office support team. Are you ready to embrace a career that guarantees you a steady flow of qualified clients, robust support, and a substantial income potential.
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product support jobs in Cambridge, MA
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