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Design, configure, and implement ServiceNow solutions to streamline ITSM and ITAM processes, including Incident Management, Change Management, Problem Management, Service Catalog, Asset Tracking, Software Asset Management (SAM), and Configuration Management Database (CMDB.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The ServiceNow ITAM Manager will be experienced with ServiceNow implementations of ITSM and ITOM and will have practical experience with the implications of sustaining those processes. Implement ServiceNow platform capabilities specifically the ITSM and ITOM modules including form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations.
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Enterprise ITSM and CMDB Tools. Experience with DevOps related automation tools to include, but not limited to: source mg(GIT, CodeCommit); continuous integration (Jenkins, Jarvis), application configuration management (Chef, Puppet, Ansible) and container management tools ( Docker, GCP, AWS ECS.
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Ensures the creation of agile Digital project deliverables (PUMA) documentation and partners well with Quality, Security and ITSM for the POD to stay fully compliant. Ensures the creation of agile Digital project deliverables (PUMA) documentation and partners well with Quality, Security and ITSM for the POD to stay fully compliant.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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An employer is seeking an ITSM Lead to join a top biopharmaceutical company in Boston, MA. As the ITSM Lead, you will play a pivotal role in managing the ServiceNow program, ensuring seamless operations and driving continuous improvement.
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Minimum 8+ years of direct experience as a ServiceNow Architect, Developer, Admin, or application owner, configuring core ServiceNow modules including Service Catalog, Asset, and ConfigurationServiceNow certifications/experience in ITSM, ITOM, ITAM, GRC, HR, CRMInformation Architecture - ServiceNow Common Services Data structures a big plusServiceNow custom application/portal experienceAbility to "think big" and challenge conventional wisdom regarding technology refresh and hype.
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Familiarity with IT Infrastructure Library (ITIL) and IT Service Management (ITSM) concepts is desirable. Familiarity with IT Infrastructure Library (ITIL) and IT Service Management (ITSM) concepts is desirable.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Prior experience with operating, monitoring, and supporting serverless applicationsApplication of appropriate information security and regulatory or statutory compliance, including HIPAA, SOC, GDPR.Success in leveraging traditional best practices, such as ITSM, as well as emerging methods, such as DevOps, that are optimized for agility.
Full-timeRemoteExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Experience with Help Desk/Customer service ITSM ticketing system usage and experience, i.e. ServiceNow. Knowledge of ITIL, ServiceNow, remote desktop support, VOIP Phones, Linux, HTML and enterprise computing environments helpful.
Full-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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We are seeking a skilled ServiceNow expert with extensive experience in IT Service Management (ITSM), IT Asset Management (ITAM) processes, and software support. 3-5 years of hands-on experience in ServiceNow platform administration, configuration, and development, with a focus on ITSM and ITAM modules.
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Extensive experience with ITSM ticketing system such as ServiceNow. Attend meetings and be well informed regarding key services and support activities provided by the Service Desk, such as Identity & Access Management, our SAP ERP solution branded BUworks, and Blackboard Learn.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Shared six-person office space at the IT Help Desk. If performing field desktop support, travelling outside in various weather elements to accomplish technical support calls may be needed. At the Bentley IT Help Desk, as part of a team enter, triage and resolve technical support needs via phone, email, voicemail, and in person at the IT walk-up desk or occasionally in faculty/staff offices, utilizing ServiceNow for documenting all interactions.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Monitoring the incident management system (ITSM) Windows 10, CompTIA A+, or CompTIA Network+ or Microsoft Azure certification. Documenting and tracking hardware distribution via firm asset management software (ITAM.
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This position will work closely with business partners to provide oversight, support and guidance on the implementation and support of functional and technical requirements within the enterprise ServiceNow ITSM solution.
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You will report to the Manager Portfolio Management Importantly, training and upskilling in Azure DevOps & Jira & ITSM PMP required. You will report to the Manager Portfolio Management Importantly, training and upskilling in Azure DevOps & Jira & ITSM PMP required.
ExpandApply NowActive JobUpdated 10 days ago
itsm job in Boston, MA
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