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Our client is a professional service firm in Boston, MA that is on the hunt for a Collections Specialist. The Collections Specialist will provide superior customer service while delivering results.
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We are looking for a Customer Service Specialist for our client in the manufacturing industry as they work towards a contract that could potentially double their size in a matter of months.
$60,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Prior Help Desk experience · Prior ticketing system experience, such as ServiceNow · Ability to write clear, concise documentation· Ability to provide excellent customer service in person, over phone, through email, and using remote tools Attributes for Success.
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The Specialist should also identify trends that will aid in the increased STP for both the Division as well as the Client , adding to the overall Client Experience. Provide superior client service BS/BA degree or equivalent work experience.
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Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.
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You will be based in Atlanta, Boston, Dallas, Toronto or Washington, DC as part of our Capital Analytics Client Capabilities Network which is part of our broader Capital Excellence Service Line. Capital Analytics provides distinctive analysis, insights, and support to major capital projects across sectors.
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Product Specialist - Provides knowledge in area of work. Reviews financial information or participates in client support activities in order to identify sales opportunities for the wider business unit.
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