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You will take ownership of customer issues escalations as a member of the IT support staff applying your understanding of systems within multiple applications in our tech stack. Provide the very best customer service experience for all bricksters when troubleshooting their support requests by applying your technical skills, problem-solving abilities, and specialized knowledge to educate our workforce.
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Assembled is building software to transform and elevate customer support teams, which often represent 20-50% of the people at a company. Our workforce management platform helps some of the fastest-growing, most innovative companies in the world-including Stripe, Etsy, and Robinhood-to schedule, forecast, and organize their support teams.
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Providing Support and Clinical services to the assigned clients within the guidelines of Social Work professional Values and Ethics, NYS OMH and MPC Dept. of Social Work. Provides Crisis interventions and ego support services.
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The Strategic Customer Success Manager is tasked with working with our largest customer accounts, and orienting our GTM machine around them to continue to unlock growth at breakneck speeds.
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Seeking a highly skilled and proactive Executive Technology Support Specialist to provide dedicated technical support to our NYC. leadership team with hands-on training and support in all deployed Desktop Operating System, Desktop Microsoft Applications, Multi-Factor Authentication, Audio/Video Conferencing, LAN/Wireless Connection and Mobile Technology.
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The team is aligned with core businesses across the firm, provides global technology solutions that back Tradeweb's business operations and enables various business and technology teams to deliver top tier customer engagement and support through an ITSM/CSM platform.
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Maven Family Building Benefit : Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Support MFA and SSO integrations, Okta, Azure, RSA.
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As a member of IT Operations, customer satisfaction, quality support, and an agile mindset is paramount. 2 to 3 years of enterprise IT Support experience (ideally in a SaaS company) that includes MacOS and Windows, mobile devices, printers, video conferencing, SaaS and productivity applications.
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The EDM team consults with the firm’s litigation case teams on a broad array of issues relating to eDiscovery, including best practices and current trends in eDiscovery, available technical solutions, project workflows, eDiscovery vendors, and ESI and production protocols, and also provides direct, hands-on project support on all litigation matters in discovery.
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Experience and support of various production systems, CMS, Codian MCU, VQ, Condeco, TMS, Cisco Telepresence, Cisco Room Kit, Vbrick Rev, Appspace, Ubicast, Lightware, Crestron, Various Mic Solutions, but not limited to.
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Your goal is to identify upsell and cross-sell opportunities, manage account health, and understand your customer's evolving needs, ensuring our clients receive maximum value from our identity and access management solutions, and that Okta can grow and retain its customer base.
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Craft a comprehensive Customer Support Playbook to catapult LiveFlow to its next level of growth, incorporating customer insights, innovative strategies, and industry best practices.
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Our client is a top-tier and leading international private equity firm, and they are looking for a strong IT Support Specialist / Systems Administrator to join its Midtown Manhattan team. Deliver comprehensive technical support to all firm members, both on-site and remotely, ensuring quick resolution of issues.
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This candidate will serve as the CEO of their territory, doing everything from prospecting (personally and with business development support), running sales pitches, coordinating an in territory technician for pre sales inspections, partnering with marketing to build our brand presence, and managing key customer expansions.
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Founded in 2013, AB Tasty's customer roster includes world-leading brands such as Papa Johns, Patagonia, Cartier, L'Oreal, USA TODAY and Sephora. The Enterprise Customer Success Manager (CSM) role is part of our North American Customer Success team.
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customer support jobs Company: Tandym Group in New York, Port-allen, Louisiana
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