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Restaurant Associate Manager - starting at $20.65 to $26.15+ per hourOur Full-Time Hourly Associate Managers not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled shifts under the supervision of exempt management.
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Business Acumen: Your previous experience as a Shift Manager in the food service industry will be invaluable to you as you face the day-to-day challenges of restaurant operations, including Guest service, sales-building, marketing, human resources, administration, to name a few.
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As manager, you'll be responsible for overseeing daily operations of the restaurant. You should prioritize outstanding guest service and will be responsible for sourcing, hiring and developing team members.
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The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant.
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Position Type: Associate Restaurant Manager. In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in the restaurant.
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Reports to: Restaurant General Manager. Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets.
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Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals.
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Uses customer feedback tools and techniques in making decisions and improving restaurant performance. Weekly/Period restaurant performance in sales, labor, and COGS. Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction.
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