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The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
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They maintain a working knowledge of all regulations such as OFAC, Privacy Act, Reg Z, Reg X, ECOA, and any other additional new regulations affecting mortgage loan applications. They process mortgage loan applications, establish and negotiate the terms under which credit will be extended, including cost, repayment method and schedule, and collateral requirements within policy.
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The mortgage sales team, in which the Mortgage Loan Originator is a part of, is vital in attracting new clients to the bank- they do this by building relationships with internal stake holders, real estate agents and other partners that will refer them to their clients when they have a mortgage loan need.
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The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone.
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