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3+ years of experience with customer support for a software as a service (SaaS) product over email, chat, and/or phone. Nice to have - experience working in Customer Relationship Management (CRM) and/or real estate industries.
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This is a great opportunity to learn the fundamentals of sales, account management and work with a product-centric team that helps modern organizations grow and take market share by improving product and service quality.
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Keywords: Infrastructure,IT,Troubleshooting, Press, Technician , Break-fix, Field Technician About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.
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As Canva continues to rapidly grow and expand its product offerings, the Revenue Accounting function plays a critical role in managing and navigating the increasing complexities of accounts receivable, data integrity, internal controls, and accounting system integrations with our revenue platform and contract management system.
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Collaborate with business stakeholders, PMO, product management, UX designers QA, and release management to enhance and implement new Customer Service applications. Learn and become deeply familiar with StubHub’s customer service and business operations.
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Critical roles such as, Passport services' processing work functions (mail open, cashier, image capture, image review, data entry, book print/card print, quality control and PRISM), customer service, fraud, cashier, passport product control, and supervise at any level within the Agency/Center.
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Perform workload management in all Passport task areas to include, Mail Open, LB/Scanning, Image Review, Book Print, Quality Control, Mail Out, PRISM or Customer Service. Under the direction of the Site PSM, Government Client Leadership or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions.
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Serve as a product evangelist, representing SnippetSentry at industry events, conferences, and customer meetings to showcase our service and gather feedback. We seek a highly skilled and experienced Director of Product Management with a strong background in compliance archiving for regulated industries.
$160,000 - $200,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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This leadership role will include forecasting, ordering, stocking, and merchandising product; reconciling store paperwork; set the tone for courteous customer service; and management of the store staff.
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Champion Voice of Customer with BetterUp’s product and go to market leadershipRisk & Escalation Management : Design and run issue/escalation and risk management practices (identification → resolution.
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Customer Focus and Partnerships: Advocate for the business, by providing first class service through the expert development of the Project Management discipline; lending subject matter expertise and knowledge management to the project team and stakeholders; supporting and taking pride in the assurance of total customer benefit and satisfaction for the product delivery.
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Proactively collaborating with cross-functional team members in Product Management, Account Management, Asset Management, Operations, Legal, Sales, etc. OverviewTogether, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner.
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Maintaining a thorough knowledge of all retail products and provide staff training to include product knowledge, sales, referrals, client service, risk management and policy & procedures.
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Specific activities relative to the job function include: product receiving, stocking, product disbursement, inventory delivery, and other basic inventory management activities - by applying the functionality of systems and applications such as ULS IM, and Microsoft Office.
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Work with Product Management and Development team members to enhance ServiceNow products with new features that anticipate customer needs. Experience working collaboratively with product management, product marketing, and product development.
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customer service product management jobs in San Francisco, Bentonville, Kansas
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