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Understanding or experience with Contact Center as a service providers such as Nice, Nuance or Genesys and leading contact center transformation projects. Leading the design and development of Contact Center AI solutions and Conversational AI solutions that improve customer engagement and satisfaction, reduce customer service costs, and increase operational efficiency.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Working in Contact-Center-as-a-Service and/or Conversational AI development, with a track record of delivering successful projects; and, Developing and implementing Contact Center AI & Conversational AI strategies that drive user engagement and adoption, as well as business growth and revenue.
$232,000 a yearFull-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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Working closely with stakeholders across the organization to ensure that Contact Center and Conversational AI solutions are aligned with company goals and values, and meet regulatory requirements.
$232,000 a yearFull-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Understanding or hands on experience with Lex, Nuance Mix, Dialog Flow, AWS and Google Cloud, R, Power BI, Tableau, Alteryx; Using natural language processing (NLP), machine learning (ML), Generative AI, and other relevant AI technologies and platforms.
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Analyzing Conversational (Chats, Emails, Messages and Calls) data, and the use of this data to build Natural Language (NLP) modeling pipelines for intent classification, training & deploying conversational AI systems, IVR, virtual assistants, chatbots etc.
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Using chatbot development frameworks, such as RASA or Microsoft Bot Framework; Applying experience with cloud platforms, such as AWS, Google Cloud, or Microsoft Azure; Understanding or experience with conversational AI platforms, such as Google Dialogflow, Amazon Lex, IBM Watson, Microsoft Azure hyper-scalers.
Full-timeExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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Understanding of Large Language Models such as Bard and/or OpenAI and NLG solutions; Linguistics, Computer and Information Science, Engineering. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology.
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5+ years of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, Chatbots, Call Recording, WFM etc.) Support and maintain existing Avaya Telephony and Contact Center solutions and demonstrate complex problem-solving skills.
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AXS is seeking a Contact Center Manager to manage, direct, and supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. Business intelligence experience (gathering all relevant contact center data points and then providing actionable results for Contact Center leadership.
Full-timeExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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Expertise in working with Products Such as: Cisco Call Manager, Cisco Unity, Contact Center Express, Webex Calling, Webex Contact Center and a basic understanding of Cisco network technologies as it relates to the Collaboration suite.
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Additional Information Classification Title: Senior Imaging Technologist Appointment Type: SEIU Schedule: Full-time Compensation Pay Level: 5 Contact Information Organization: Healthcare Contact Name: Melissa Kolker Contact Email: melissa-kolker@uiowa.edu The University of Iowa is an equal opportunity/affirmative action employer.
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Recruitment Contact Name Development & Alumni Relations’ Office of Talent Management Recruitment Contact Email dartalent@uga.edu Recruitment Contact Phone. Percentage of time 5 Contact Information Recruitment Contact Contact Details For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
$74,880Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment. TalkDesk contact center solution.
$75,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The position will serve as a secondary contact for the football, men’s basketball and men’s lacrosse programs and the primary contact for select other sports. If you have any questions you may contact.
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The Clinical Patient Access Representative is the primary clinical point of contact for patients accessing Cedars-Sinai Health System for appointments and care related questions. Working Title : Clinical Patient Access Rep - Patient Access Contact Center (Full-Time, 8 Hour, Day Shift) - Remote Eligible.
$31.53 an hourFull-timeRemoteExpandApply NowActive JobUpdated Today
contact job Title: service Company: Charles Schwab in Bentonville, Kansas
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