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Previous experience in a customer service, sales, or technical support role, especially in a fast-paced contact center environment is preferred. About the Role:Join our compassionate Consumer Affairs team as a Remote Customer Care Specialist in Kia Care. In this role, you’ll navigate complex customer cases, from addressing inquiries and warranty coverage to resolving dealership complaints, troubleshooting technical features, and managing vehicle subscription services.
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This position is part of the Client Support Division that is responsible for providing customer support to new and existing payers and providers with account set up, maintenance and acceptance and delivery of medical bills, payments, and/or other insurance-related processes.
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Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. This position supports customer service, technical support, and customer sales interactions.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
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The Customer Care Center Specialist (“CCC Specialist) provides technical, general, and professional support to internal and external customers. Provide technical and professional support to customers in a friendly and efficient manner.
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Escalate customer issues to the appropriate staff and managerial for resolution as needed. Must be customer service oriented (empathetic, responsive, patient, and conscientious) This position relies on building relationships and turning the knowledge you gain in training into customer wins.
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It's about building relationships and turning the knowledge you gain in training into customer wins. We believe our customer service representatives are at their best when they’re happy.
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The Product Technical Support Specialist – Tier 1 plays a critical role in providing patients, families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by phone, email, and other channels guaranteeing prompt and precise resolutions.
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Knowledge of a Specific Customer Support Function – Knowledge of and ability to assist customers with a specific type of support. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
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Customer Care Representative II is responsible for the direct sell and support of aftermarket products and services for machine tools and support equipment. · NOTE: Although this is not a technical service position, the customer care representative should work to become functionally proficient in equipment technology through internal training.
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Provide our customers with technical support when navigating pharmacy. As a Customer Care Representative, you will play an essential role in empowering our customers totake their medications and achieve better overall wellness.
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Customer Care Representative III is responsible for the direct sell and support of aftermarket products and services for machine tools and support equipment and includes machine order processing.
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15.00 / hourENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME)Here at MCI, we keep things light. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
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technical support jobs Title: customer care in Marion, Indiana
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