Upvote
Downvote
Customer Care Center Specialist
Share Job
- Suggest Revision
Full-time
- The Customer Care Center Specialist (“CCC Specialist) provides technical, general, and professional support to internal and external customers.
- The CCC Specialist is involved in daily operations of all Electronic Services used by our Personal customers including Automated Telephone Banking, Retail Online Banking, Mobile Banking, Debit Card support and providing Deposit/Loan Account information.
- Work with Customer Care Center supervisors and other key personnel to monitor and guarantee the smooth functioning of the Digital Banking systems.
- In coordination with the Bank’s Training Department, the CCC Specialist provides assistance in training bank personnel on the features and advantages of online banking.
- Preparing reports for any downtime and detailing root causes.
Active Job
Updated TodaySimilar Job
Relevance
Active