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The role of a IT Help Desk Technician will provide first level support to our clients by offering professional, courteous and prompt technical support via onsite visits or by remote administration including problem definition, prioritization, analysis, re-creation, resolution, and escalation as needed.
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Provide an escalation point for pre-sales to the Portfolio Products Business Units/Product Management/Engineering for issues that arise. Management responsibility (matrix) for NDB Portfolio Product Specialists and Solution Architects from a global perspective, this may include recruiting, mentoring, training, quarterly check-ins, escalation conversations, etc.
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The Referral and Resource Specialistwillbe responsible for screening, assessing, training, andproviding telephonic intervention/de-escalation for helpline callers using established protocols todetermine an immediate course of action.
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Provides direct behavioral treatment to clients via replacement skills training, social skills training, crisis de-escalation, group behavioral treatment, individual behavioral treatment, and/or skills coaching in all applicable settings- Monitors restraint use and provides training to reduce.
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Ability to utilize departmental policy and the Use of Force Continuum guidelines, e.g., AIDET, AVADE de-escalation skills, Defensive Tactics, Pepper Spray, TASER, citizen arrest. This role will be responsible for critical incident management, ensures responsible care of patient valuables, weapons in our control and completing property inventory logs as required, ensure that patient valuables are well maintained, and items are accounted for, establishes an active security presence, providing surveillance, personal escort, courier service, vehicle assistance and inspections.
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Acts as an escalation point for issues escalated from Application Support Analysts. Apex Systems is looking for a qualified individual to fill an immediate opening for a Remote Application Support Engineer position.
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Act as an escalation point for pre-sales and post-sales technical issues that arise in the territory. Partner with the Regional Vice President of Sales to drive enterprise-wide sales-related initiatives within our Major Accounts.
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Board Certified Behavior Analyst (BCBA) certification is required. Models and trains staff in the principles and practice of Positive Behavior Support methodology. SpringHealth Behavioral Health and Integrated Care offers a holistic approach and integrates care for people with cognitive, developmental or intellectual disabilities who often need additional resources.
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Our ERP Implementation Consultants act as key resources and points of escalation for each implementation. ERP Implementation Consultant. APICS/CPIM certification a plus. Our ERP Implementation Consultants act as key resources and points of escalation for each implementation.
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Skill in de-escalation, while ensuring patron compliance with security rules and regulations. The supervisor will be responsible for building security, including secure points of entry, exits, interior areas, parking garage, and the exterior of the library.
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Act as a Tier 1 escalation point for issues related to our Planning & Implementation tool (Planisware software), offering timely assistance and resolution. By guiding streamlined processes, managing metrics, offering decision support, conducting data analytics, and stewarding planning tool infrastructure, we empower Corteva to make informed decisions and achieve strategic goals with precision and agility.
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Lead and execute multiple projects by completing and managing project scope, updating project documentation, delegating tasks to team members, determining daily priorities, ensuring efficient and on-time delivery of project tasks and milestones, following proper escalation paths, and managing customer relationships.
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CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). We are looking to hire a Director of Nursing; this is a full-time, salaried position and is part of the dynamic leadership team at Resource Residential Treatment Facility.
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Showcasing knowledge of Vendor management (onshore and offshore) including contractual stipulations and obligations established in Service Level Agreements and risk management/escalation; Showcasing knowledge of Vendor management (onshore and offshore) including contractual stipulations and obligations established in Service Level Agreements and risk management/escalation.
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The Senior Payroll Specialist will also serve as an escalation point and provide timely resolution to employee inquiries. Workday payroll experience desired. Support other corporate functions such as IT, accounting and legal to ensure GAAP and SOX compliance.
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escalation job in Indianapolis, IN
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