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Conrad Indianapolis is looking for a Guest Service Agent to join the Front Desk Team! As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her.
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Follow up to ensure completion and guest satisfaction+ Issue safe deposit boxes to guests and ensure security of key+ Monitor, send and distribute guest faxes+ Generate, print and distribute daily and weekly reports+ Resolve discrepancies on the room status report with Housekeeping+ Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
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Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Check guests in/out and perform Guest Service Agents tasks.
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Dolce is now seeking a Guest Service Agent to join our team at the Dolce The Alexander location in Indianapolis , Indiana. The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction.
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Overnight Laundry-Guest Service Agent. Ability to function as a front desk agent to perform check-ins and check-outs as well as wake-up calls. The Successful Overnight Laundry-Guest Service Candidate.
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We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest.
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Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members.
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A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations. Check the guest in and out efficiently and in a friendly manner.
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Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences.
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Tags: Client Support, Customer Advocacy, Customer Experience, Customer Operations, Customer Service, Customer Support Agent, Patient Support, Patient Advocate, Technical Customer Representative, Call Center, Guest Services, Customer Care, Client Care, Partner Support, Call Centre Specialist, CX Agent, Healthcare.
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Housekeeping Supervisor/Guest Service Agent Executive Housekeeper or Front Office Manager. Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.
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Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
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Being a good night auditor requires that you be comfortable workingalone, that you have working knowledge of computers, be comfortable enteringdaily numbers into spreadsheets, be proactive in monitoring any activity at thehotel, be personable and friendly with guests, be attentive to guest needs, beable to lift and move up to 25 lbs.
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guest agent jobs in Indiana, IN
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