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The Operations Manager reports directly to the Regional Maintenance Manager with a mission to provide a world class preventative maintenance program to our private fleet tractors, trailers, and equipment.
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Capacity to lead and coach othersTeammate and customer/communication skillsAbility to recruit and select technicians and general service teammates successfully according to store requirementsWillingness to continue education and remain current in automotive repair issuesMust have completed all the current and required Firestone Complete Auto Care store education courses & modules required for this position.
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As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met.
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Acknowledging and engaging customers that approach the customer service desk. The ideal candidate is responsible for providing exceptional customer service to ensure positive guest experiences.
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The Store Manager is a positive, high-energy, customer-focused position and is responsible for the overall operations of a fast-paced tire and automotive service facility. 3+ years Management experience in a retail and/or auto service environment high preferred.
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Manager, service center manager, service center, leader, servant leadership, transportation, operations, trucking, LTL, culture, great company, family, customer oriented. Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.
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The Service Manager will be responsible for processing and tracking warranty claims, providing customer service support, and ensuring that all warranty policies and procedures are followed.
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Serve as a team member within the multidisciplinary team or Child and Family Team Meeting consisting of case manager, supervisor foster parent, birth parents and youth to facilitate connections between newly found family/fictive kin members, supports and other collateral resources to resolve complex and stalled cased to improve permanency outcomes.
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The Service Manager directs, coordinates and supervises the Service Department. Previous experience as a Service Technician in addition to supervisory or leadership experience in a service environment preferred.
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Responsible for inventory, labor management and financial performance of the service center. Help maintain a clean, well-organized service center and facilitate a safe and secure working environment.
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1 year of service manager or service writer experience. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
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