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This is a high-volume call center environment, where a Call Center Rep/Patient Access Rep may take on average 55 calls per day. Inbound call center experience (required.
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Ability to interpret call center reports on abandon rates, inbound calls, outbound and overall call volume. The Sales Supervisor is responsible for driving sales results within the Registering and Scheduling call center.
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The Invoice Adjuster audits line items on invoices for independent contractors, resolution of statements, payment of MasterCard invoices within 2-hour time guideline, recognizing incorrect product codes and pricing on purchase orders; communicate with advisors; and as a call center take calls from vendors regarding invoices.
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A Driver Services Associate (DSA) I is responsible for resolving customer inquiries by following client guidelines, departmental procedures, product requirements and company policy across the core products supported in the call center.
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Answer and assist every ETA call that comes into the dispatch center while keeping our customer experience top notch. Each dispatcher is assigned an area zone and is required to prioritize calls by requested times, size of customer, and customer need.
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North End Teleservices, LLC is seeking motivated individuals to work in our call center assisting customers with tier 1 calls for our client. This is a hybrid schedule, some time will be in center and from home.
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STATEMENT OF PURPOSE: The Call Center Team Lead position is responsible for supporting the Call Center Operations Leadership Team to ensure that we are consistently delivering an outstanding Customer Experience in every interaction.
$19.5 - $20.5 an hourExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Operate the call center in the Visitor Center, handle incoming calls, transfer calls when necessary, and log calls. Process ticket orders and membership sales (cash or credit card) using the Museum's ticketing software ACME and Raiser's Edge at the admission doors, Visitor Center, and special exhibits.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Implement measurements/KPI’s designed to benchmark call center performance. Ability to interpret call center statistics and adjust staffing levels to handle projected call levels.
Full-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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We are seeking a customer-focused Call Center Agent to handle inbound and outbound calls, providing top-notch service to our clients. If you're passionate about customer service and looking for an opportunity to grow in a dynamic company, apply today to join Pattern Promotions as a Call Center Agent.
$48,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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As a Call Center Associate , you will be responsible for providing excellent customer service by handling inbound and outbound calls, addressing customer inquiries, resolving issues, and providing product or service information.
Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Title : Inbound Call Center Associate - Remote. 1-2 years call center experience can be beneficial, but not required. Knowledge of how ACD (call center) environment operates is a plus.
RemoteExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Handling a blended call center environment with make outbound and taking inbound calls. Conduct outbound calls to potential customers. Receiving inbound customer calls.
$19 an hourRemoteExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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We need call center support as we manage a high volume of Dental office incoming calls. The call center PSR will consistently demonstrate exemplary customer service when assisting patients and guests personally and professionally.
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Ability to coach, mentor and train call center analysts. Solid Knowledgeable of telephone call center systems. Translate for business purposes how call volume in an outbound correlates to business performance.
Full-timeExpandApply NowActive JobUpdated 1 month ago
call center calls jobs in Lincolnwood, IL
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