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Experience in a high-volume customer service environment (Banking, Call Center, Finance, Hotel, Information Technology (IT), Insurance, Retail, or Restaurant) Issue Resolution: Available consistently for inbound calls via queue phone system (Five9) as well as via email.
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The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should strive to provide each caller with a positive experience. Customer Service Call Center Agents will listen to customers to understand why they are calling, address all inquiries, and provide an accurate and efficient response.
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Skills: Customer Service, computers/customer service, Microsoft office, Inbound calls, call center environment, Inbound call, call center, BilingualTop Skills Details:Customer Service,computers/customer service,Microsoft officeAdditional Skills & Qualifications:Soft Skills:-Friendly-Team player-Critical thinker-Ability to deal with irate or difficult customers.
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The Customer Service Specialist role will be responsible for professionally responding and interfacing directly with inbound customer service calls of established accounts, not limited to fulfilling orders and/or special requests.
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The Call Center is a dynamic environment, perfect for individuals with stellar communication skills, precision, and a capacity for thriving in an active, team-oriented setting. + Answering inbound calls to Feldco 866 number or direct lines, accessing caller needs, and transferring to the appropriate party.
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Required Skills & Experience Must Haves: - 3 years of experience working in a customer service or call center role - Experience doing collections or payment customer service.
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Skills1+ years of customer service experience in a call center environment! Job DescriptionJob DescriptionWe are looking for Call Center Representatives to answer calls in a very busy call center.
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We're looking for highly skilled call center representatives to join our team, managing a large volume of inbound and outbound calls. As the voice of our company, the call center representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about playing an integral role in helping clients with their financial solutions.
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Calculate and issue early termination fees according to company guidelines Act as a subject matter expert for the Tier 1 Customer Service Team Provide courteous, prompt, and accurate resolution to customer inquiries, which can be carried out via inbound or outbound calls or electronic communication.
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Interacting with multiple Reyes Beer Division (RBD) locations, the call center ensures that customer's needs are met timely and accurately, and all policies/procedures specific for each location are followed accordingly.
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Answer inbound customer service / sales calls and provide information as requested as well as place orders. The primary purpose of the job is to provide exceptional customer service on inbound sales calls through processing orders and following up on inquiries.
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DSA will answer inbound calls and make outbound calls in an exceptional service manner to ensure customer satisfaction. 1-2 years call center experience can be beneficial, but not required.
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A Level I DSA will answer inbound calls and make outbound calls in an exceptional service manner to ensure customer satisfaction. A Level I, Driver Services Associate (DSA) is responsible for resolving customer inquiries by following client guidelines, departmental procedures, product requirements and company policy across the core products supported in the call center.
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Role will consists of mostly inbound calls as customers call in with questions or concerns regarding the platform. Robert Half is looking for a high-touch, very sharp, senior customer service focused candidate to help work in a call-center environment to help their 3,000+ customers.
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Call center agents will obtain client information by answering telephone calls; and verifying information. · Keep records of all conversations in our call center database in a comprehensible way.
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call center customer inbound calls jobs in Elk Grove Village, IL
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