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Experience in a high-volume customer service environment (Banking, Call Center, Finance, Hotel, Information Technology (IT), Insurance, Retail, or Restaurant) Issue Resolution: Available consistently for inbound calls via queue phone system (Five9) as well as via email.
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Customer Service Representatives handle a high volume of calls via an inbound call center, delivering the highest service standards and customer resolution while promoting a positive image for the Authority.
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The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should strive to provide each caller with a positive experience. Customer Service Call Center Agents will listen to customers to understand why they are calling, address all inquiries, and provide an accurate and efficient response.
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Inbound Call Center Sales - Remote. Entry Level Inbound Customer Support and Sales - Work from Home (Illinois and Utah Only) Following the completion of training, you will handle a significant volume of inbound calls, engaging with potential customers to aid them in their loan application process.
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Skills: Customer Service, computers/customer service, Microsoft office, Inbound calls, call center environment, Inbound call, call center, BilingualTop Skills Details:Customer Service,computers/customer service,Microsoft officeAdditional Skills & Qualifications:Soft Skills:-Friendly-Team player-Critical thinker-Ability to deal with irate or difficult customers.
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Utilize skills such as answering inbound calls, handling customer service in a call center, data entry, email correspondence, and scheduling appointments. Experience in a call center customer service role.
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Manage a high volume of inbound and outbound calls and chats to ensure an outstanding patient experience. It is their responsibility to drive patient acquisition via inbound and outbound calls, chats, texts, and emails utilizing CCaaS, CRM, email, and nurture technology platforms.
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As part of the campus resource center, the Admissions Support Specialist calls and emails the prospective students and schedules campus meetings to be conducted on campuses. Responsible for high volume of inbound and outbound calls.
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The Customer Service Specialist role will be responsible for professionally responding and interfacing directly with inbound customer service calls of established accounts, not limited to fulfilling orders and/or special requests.
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Inbound call center experience preferred. Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed.
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The Call Center is a dynamic environment, perfect for individuals with stellar communication skills, precision, and a capacity for thriving in an active, team-oriented setting. + Answering inbound calls to Feldco 866 number or direct lines, accessing caller needs, and transferring to the appropriate party.
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Required Skills & Experience Must Haves: - 3 years of experience working in a customer service or call center role - Experience doing collections or payment customer service.
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Skills1+ years of customer service experience in a call center environment! Job DescriptionJob DescriptionWe are looking for Call Center Representatives to answer calls in a very busy call center.
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We're looking for highly skilled call center representatives to join our team, managing a large volume of inbound and outbound calls. As the voice of our company, the call center representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about playing an integral role in helping clients with their financial solutions.
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Calculate and issue early termination fees according to company guidelines Act as a subject matter expert for the Tier 1 Customer Service Team Provide courteous, prompt, and accurate resolution to customer inquiries, which can be carried out via inbound or outbound calls or electronic communication.
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call center customer inbound calls jobs in Addison, IL
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