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After-Hours Customer Support Consultant (Travel Services) to join our new dynamic Customer Support team. Customer Support Consultants. Support reservations on our in-house booking tools.
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2 to 4 years experience in a support related role for a software product (enterprise SaaS a plus) - Strong technical and written skills - Experience with Intercom, Zendesk, Salesforce - Ability to communicate complex concepts to customers - Process-driven and having attention to detail - Eagerness to respond to tickets to ensure that all SLA response times are met - Empathy for customers and diligence to resolve problems to provide customer satisfaction - Passion for the startup experience.
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The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career.
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Helpdesk/Desktop Support. - Project Management Support. - Banking & Customer Success. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area.
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Our client in Oak Brook, IL is actively seeking an Inside Sales/Customer Support Specialist to join their dynamic team. Our client in Oak Brook, IL is actively seeking an Inside Sales/Customer Support Specialist to join their dynamic team.
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Customer Support Associate/Account Manager. Provides high level customer service and operational support to our customers at the respected warehouse. Works closely with the internal IT department to support resolving customer issues.
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Customer Support Clerk - PH Client Service Lab, Part-time, Evenings. The Customer Support Clerk provides various customer service functions that support the patient care units and off-site lab customers.
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Apply now to become a Remote Customer Support Agent and illuminate the path to unforgettable adventures with Aurora Adventures Agency! Aurora Adventures Agency is seeking a Remote Customer Support Agent to join our team.
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Apply now to become a Customer Support Agent and help us create unforgettable travel experiences for our clients! Compass Travel Co is seeking a Customer Support Agent to join our team.
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That resident can submit a work order request through an app using their smart phone, the website using a desktop computer, or by calling in the request and speaking to one of our customer service representatives.
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We’re seeking a Bilingual Customer Support Agent (Spanish and English) responsible for supporting our ATM customers by registering users, increasing buy limits, helping customers complete transactions at our ATMs, answering questions regarding cryptocurrency, initiating compliance investigations, and addressing technical issues with the terminals themselves.
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Empathy: Taking an active interest in the concerns of others through social awareness and relationship management and ensuring customer needs are met. Professionalism: Professional and pleasant speaking and writing manner via telephone, email and in person, basic business acumen and urgency in resolving customer issues.
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The work of this position includes customer support problems that meet current and future business. Provide advice and assistance to customers; troubleshoot complex problems; and provide support in a manner that minimizes interruptions in customers' ability to carry out critical business activities.
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GTech Ads Customer Support organization is a customer centric solution generating team that helps our advertisers and sales teams make the most out of our products. Experience in account/campaign management roles, technical troubleshooting or customer support.
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Our client in Franklin Park, IL is actively seeking an Inside Sales/Customer Support Specialist to join their dynamic team. Manage customer expectations in RFQ process: Confirmation, Vendor Sourcing, Quote Execution and Order Receipt.
$55,000 a yearFull-timeExpandApply NowActive JobUpdated 20 days ago
support job Title: customer support in Cicero, IL
FEATURED BLOG POSTS
A Potential TikTok Ban?!
As you may already know, there has been a lot of talk lately about the possibility of a TikTok ban. While this has not yet come to fruition, it's important to consider the implications this could have for businesses and recruiters who rely on TikTok as a platform to market their brand, recruit new talent, and connect with their audience.
The Effects of Workplace Racism and Sexism
One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
When Rage Applying Strikes: How to Identify Unserious Candidates
As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
How to Increase Job Ad Exposure
In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
How to Navigate Hiring Out of State
The job market has shifted significantly in recent years. The accelerated adoption of technology has not only pushed many companies into remote working arrangements but also increased the availability of supporting tools and technologies (i.e., video conferencing and collaboration software).
Building a Candidate Pipeline Through Internships
Building a candidate pipeline through a great internship program for local college students and recent graduates at local universities is a great and cost-effective way to attract and retain top talent. By offering meaningful and impactful work experiences, regular feedback, coaching, and mentorship, you can create a positive internship experience that will make your organization a sought-after destination for future employees. This not only benefits the organization in the short-term but also in the long-term, as you'll have a pool of well-trained and experienced candidates who may be interested in full-time employment once they graduate. Furthermore, building relationships with local universities and college students can increase brand awareness and build a positive reputation for your organization in the local community.
Hiring Transparency
Transparency in hiring refers to the open and honest communication and information sharing that takes place between employers and job candidates. It encompasses all aspects of the hiring process, from posting job descriptions to providing feedback on performance during and after the interview process. In today's job market, hiring transparency has become increasingly important for both employers and candidates alike.