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Enters incident and request tickets in our ITSM tool, ServiceNow, and properly documents tickets to capture an accurate history of events with the relevant details. Preferably experienced with Cisco Unified Communications Manager and Cisco Unity technologies to troubleshoot and resolve service issues.
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The Analyst will be accountable to spearhead initiatives that enable the broader RCG strategy including technology capabilities and modernizations, methodology execution, and adoption activities specific to ServiceNow Integrated Risk Management (IRM.
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Aptitude, interest, and/or experience with IBM License Metric Tool (ILMT), BigFix Inventory, ServiceNow, Flexera, Eracent, Snow, Cherwell, or any other software discovery tools is a plus. EYs Software and IT Asset Management (SAM/ITAM) team works with some of the worlds largest companies.
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Develop alignment with teams outside of marketing, including corporate strategy, finance, sales and solution consulting, and ServiceNow business units, as well and Communications for input and awareness of ServiceNow marketing strategy.
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Project and Portfolio Management tools (such as Eclipse, ServiceNow, Microsoft Project) Several years of experience in Organizational Change Management and IT training or instructional design, with a strong understanding of IT principles and practices, delivering Cloud and/or SaaS based products.
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Our client is a cloud technology and digital transformation advisory services company that partners with market-leading technology providers such as salesforce.com, ServiceNow, and Salsify. Our client offers a competitive benefits package with both tangible benefits (unlimited PTO, health, gym, remote work, 401k, etc.
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Test Management System: JIRA, ServiceNow, ADO. As one of the world's leading law firms, we serve a broad range of clients with market-leading practices in private equity, M&A and other complex corporate transactions; investment fund formation and alternative asset management; restructurings; high-stakes commercial and intellectual property litigation; and government, regulatory and internal investigations.
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Tech Microsoft Office applications iDevice (iPhone/iPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint Responsibilities Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities.
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Azure native containers (AKS) Docker, Kubernetes, KeyVault, HELM, Gitlab pipeline for Azure deployment, Scripts for Azure Infrastructure with Terraform, ServiceNow for change management. Solid experiences in microservices development and containerization of Apps for Kubernetes deployment and build CI/CD pipeline with Jenkins or Azure DevOps.
$145,180 - $187,880 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Understanding of database structures in platforms like SalesForce.com, ServiceNow, and SAP; experience with Snowflake or similar cloud Data Warehouse. Validated experience with data visualization and business intelligence tools like Tableau, Qlik, Power BI, etc.
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Hands on experience with Performance Analytics ·Knowledge of Authentication via Auth 2.0, certificates, and Mid Server ·Good knowledge of MID Server installation and management ·Experience of LDAP/Active Directory/SSO implementation ·Experience in the Agile Software Development Cycle Good to have Experience ·Worked on CMDB, CSDM, Discovery & Service Mapping ·Experience in working on Performance Analytics ·Design and modification of ServiceNow Service Portal.
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M HPE Gen, Gen, Gen EMC ScaleIO, EMC Isilon, EMC Unity F LTM, GTM Liquidware labs Stratusphere UX ServiceNOW, CA Service Desk, BMC Remedy, JIRA Citrix XenApp, XenDesktop, XenServer Citrix PVS, NetScaler Benefits: Medical, Vision, and Dental Insurance Plans k Retirement Fund.
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Understanding of SQL and database experience ITIL and or ServiceNow developer / architect / implementation certifications are a plus Must have development work experience with multiple clients in the following modules ITSM, ITAM, ITOM, CSM Experience with SPM, IRM, HRSD a plus Additional Information The PERKS If you ask any of our employees here at Burwood “what we love”, the top answer is always the same: our culture.
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Expertise and experience with ServiceNow and a focus on experience with discovery, and configuration management (CMDB) The role will provide consultative technical leadership to the ServiceNow platform 3rd party vendor team, create/maintain the detailed view of the existing ServiceNow architecture, design, develop, configure, and customize the ServiceNow applications and services.
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Responsible for ServiceNow tickets for Chart Correction, contact moves, merges, patient status updates, demographic changes, removal of inaccurately scanned documentation in Media Manager. Maintains CIS data integrity by flagging In ERROR patient results.
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servicenow job in Chicago, IL
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