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The At Your Service Center Colleague is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.
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Establishes clear expectations for balancing in-store customer service and completing online orders. Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
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Computer proficiency (Microsoft Word and Advanced Excel) required; experience with NetSuite and online customer systems such as Retail Link strongly preferred but not required. The Customer Service Representative at Mistica Foods is responsible for building sustainable relationships with, and acting as a liaison between, our customers, our sales team, and other internal teams.
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Engage and interact with customers during their in store or online journey to acquire and grow client relationships by leveraging elevated outreach tools including My Client and company social media assets.
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We provide access to top jobs, competitive compensation and benefits, and free online training. Answer inbound calls and handle customer service inquiries. Customer service focus with experience in comprehending customer issues/needs and recommending solutions.
$55,000 - $72,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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This position will assist in entering and processing online orders, managing inventory, pulling orders as needed and invoicing once shipped. C2 Imaging in Elk Grove, IL has an exciting opportunity for a high-energy and customer-oriented Customer Service/Order Processing.
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