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The Assistant Store Manager Operations will help manage Sales Associates, FT Store Supervisors and PT Store Supervisors in maintaining and driving sales, customer satisfaction, the store’s facilities, loss prevention audits, service, staffing goals, payroll planning, safety, administrative work, company programs, and inventory control so that work is actualized in accordance with company-defined practices and processes.
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Alongside the Store Manager, the Assistant Store Manager Operations must be a role model for the company, the customer first mentality and the workplace culture. The Assistant Manager Operations reports to and supports the Store Manager in ensuring the store team delivers top quality customer service and creates an excellent customer experience.
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At Forever 21, you will have the opportunity to grow your retail career from stores to corporate and across our portfolio of brands under our parent, Sparc Group LLC! Overview Forever 21 has been a leader in the global fast fashion market since its humble beginnings in Downtown LA. Today we operate 350+ stores across the USA and a robust e-commerce platform.
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Responsibilities Actively participates in store walkthroughs with Store Manager and district leadership to ensure the consistency and quality of service and operational execution. Assists with talent selection, training, coaching, engagement and retention for all store employees.
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Forever 21 is a powerhouse. With a renewed focus on the customer experience, we offer high-style designs and fashion basics with compelling values and a dynamic store environment.
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Actively participates in store walkthroughs with Store Manager and district leadership to ensure the consistency and quality of service and operational execution. Aids in educating and providing feedback to store team on the customer first mentality, operational standards, processes and company programs.
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Partners with the Store Manager on analyzing data in order to plan and strategize appropriately. Leads overall store earnings by driving top line sales and managing controllable contribution.
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Whether we’re collaborating with your favorite brands, and influencers or setting trends - we are always striving to make Forever 21 your go-to fashion destination to shop, work, and play.
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Works with the Store Manager and other members of management to create processes or programs in the store that will drive sales and bottom-line profitability. Requirements & EEO Statement SPARC Group LLC is an equal opportunity employer.
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SPARC Group LLC is an equal opportunity employer. Owns the daily schedule of employees and the business which can include Kronos, staff schedules and payroll budgeting. Must be proficient in coaching and training, sales generation, strategic planning, and customer service.
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The FT Store Supervisor position will support the success of all operational and visual functions in the store. Store Supervisor, Supervisor, Sales Associate, Store, Customer Experience, Customer Service.
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Our mission is to inspire individual self-expression through amazing fashion and our DNA is rooted in Inclusivity, Customer-Centricity, and Accessibility. Employees can take advantage of our relaxed corporate dress code showing up in a way that makes them feel comfortable, stylish, and unique.
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Partners with merchandising leaders to ensure execution of markdowns, signage, and marketing align with merchandise placement. Communicates regularly with the management team regarding all aspects of sales, payroll deliverables, customer feedback and FT Supervisor, PT Supervisor and Sales Associate performance.
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Forever 21 has been a leader in the global fast fashion market since its humble beginnings in Downtown LA. Today we operate 350+ stores across the USA and a robust e-commerce platform. Forever 21 has been a leader in the global fast fashion market since its humble beginnings in Downtown LA. Today we operate 350+ stores across the USA and a robust e-commerce platform.
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Manages hiring goals and payroll planning and forecasting against key targets. Unleash your style - w here your self-expression and creativity inspire others. Reinforces customer service values by coaching FT Supervisors, PT Supervisors and Sales associates.
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store operations jobs Company: Forever 21 in Wailuku, Hawaii
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