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The primary role of the User & Site Support Analyst (Level 2) is to support Saint Gobain Employees with day-to-day PC issues and provide support to the service desk. Assist with management and enforcement of IT Security polices and standards established by Saint-Gobain.
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The ideal candidate will have a strong background in mobile device management, help desk support, and possess excellent problem-solving skills. Vendor Management: Manage relationships with vendors and service providers to ensure timely and cost-effective procurement and support services.
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Proven track record in the implementation of IT Service Management (ITSM) and IT Asset Management (ITAM) systems. The Business Analyst will be responsible for following either a hybrid System Development Life Cycle (SDLC) methodology or agile/iterative development or implementation/customization approach while working with a variety of business areas on the elicitation and documentation of business and systems requirements with a primary focus on implementation of a ITSM and ITAM solution with business areas throughout the enterprise to work within Technology Service Branch.
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Knowledge of IT Service Management (ITSM) tools such as Jira Service Management, ServiceNow, ServiceDesk+, Remedy, Cherwell, etc. Description: Our client is currently seeking a Service Desk Technician.
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Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction. With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management.
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1+ years' experience as a Business Analyst, Product Owner or Project ManagerPassionate self-starter who thrives in the QSR/Retail CPG industry. We have an exciting opportunity to support our Digital & Consumer Technology team as a Business Systems Analyst based in Shelton, CT. The Business Systems Analyst plays a crucial role in supporting our Digital & Consumer Technology's Automation & Configuration (DAC) initiatives across the globe.
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The Junior Analyst role at First Trust Alternative Investment Research (“FT AIR”) is focused on supporting all aspects of the investment due diligence efforts with respect to the firm’s hedge fund, private equity, venture capital, real estate, private credit, and liquid alternatives investments and related co-investment opportunities.
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Budget Management: Partner with the Business Manager to ensure efficient use of resources and cost-effective solutions for the Service Desk. Outsourced and Remote Management: Oversee the outsourced and remote Level 1 service desk operations, ensuring seamless integration and coordination with the small onsite staff responsible for handling issues requiring physical intervention.
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The Change Management Analyst is responsible for successfully leading the transformation from current state to the future state with a focus on improving Associate and customer utilization and adoption leading to realization of sustained business results.
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Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay.
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IT also includes our global IT Service Desk providing support and self-service to business users across Marex, and our Service Management team that runs core ITSM processes and develops our departmental tooling (Jira.
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Proficiency in Consolidate Shipboard Allowance List (COSAL), Targeted Allowance Reconciliation (T-ART), Automated Fleet COSAL Feedback Report (FCBR), Integrated Logistics Systems (ILS), Allowance Parts List (APL), Allowance Equipage List (AEL), R-SUPPLY, In-Service Engineering Agents (ISEA), Maintenance Assist Module (MAM.
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XLA is now seeking a Program & Management Analyst III to support the Bureau for Resilience, Environment, and Food Security (REFS) under a contract that was recently awarded. Same qualifications as above, plus one year of successful experience at the Program & Management Analyst Level II OR.
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Actively partners with the Director of Service Management and other cross-functional IT leads to define, implement, measure, and continuously enhance ITSM processes for the IT Help Desk.
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Our work depends on Help Desk Analyst Tier I joining our IT Technology Development division within the NCIS ITD organization in Quantico, VA. Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most.
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management analyst service desk jobs Company: Leidos in Mililani-town, Hawaii
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