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This position is responsible for providing technical support for complex issues for Mainframe software suites to ensure our customers achieve their desired business outcomes. Technical Support Engineers are expected to deliver a superior customer experience by exhibiting technical expertise and timely and clear communications.
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Capital One is looking for an eDiscovery analyst to join the Cyber Insider Threat and Technical Investigations Team. The role will work closely with other lines of business to support litigation and investigation requests utilizing multiple applications across electronic devices such as email archives, document management systems, laptops, workstations, servers, cell phones, and multi-cloud environments.
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As a core technical contributor, you are responsible for carrying out critical cybersecurity architecture solutions by identifying, creating, and communicating risk, mitigation options, and solutions across multiple technical areas within various business functions in support of project goals.
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In addition you will be expected to make technical functional improvements to the applications to improve performance, stability, prevention of issues, and work with problem management to review RCA/gaps.
$60 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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The Technical Support Manager will report directory to the Vice President, Customer Support in the Customer Success organization and will also partner with leaders in Product & User Experience, Engineering, and Professional Services.
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This role also provides senior networking technical support to Network Operations and partners with the Design and Architecture Engineering teams. The role of the Data Network Implementation Engineer is to provide technical implementation services to support the evolution and ongoing support of the IP Network in response to projects (all types), upgrades, service, and feature enhancements and for remediation/break-fix services.
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Experience working with RAG technologies and LLM frameworks, LLM model registries (Hugging Face), LLM APIs, embedding models, and vector databases Employ technical knowledge and hands-on experience with Azure OpenAI, Google Vertex Gen AI, and AWS LLM foundational models, BERT, Transformers, PaLM, Bard, etc.
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OSS/ BSS experience with extensive technical design expertise of Telecom Service Delivery and implementation of ServiceNow OMT (Order Management Telecom) and its interaction with BSS/OSS system including ServiceNow modules CSM (Customer Service Management)/FSM (Field Service Management) in Enterprise/Consumer/Federal segment.
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RBT training provide more interaction and collaboration; including a RBT Buddy that will check in with new hires and support them through training. Centralized home office support for intake, hiring, training, authorizations, billing, and more.
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Serve as the Alfa Systems Analyst by collaborating with internal and external partners to manage system configuration, profiles, provide account maintenance, create dashboards & reports, and provide support & training.
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The incumbent also provides maintenance and support services for all hardware and software and its supporting infrastructure, overseeing the technical infrastructure as it relates to Networking, Server, Cloud (Azure), Security, Storage, Disaster Recovery, and Backup Solutions.
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Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurions Core Values.
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As Sr Project Engineer, you will be using your skills and expertise to support the execution of SNC programs being directly responsible for technical execution, leadership, guidance, and oversight for our Mission Systems Communication suite Integrated Product Team (IPT) including responsibility throughout the product lifecycle from design concept, technical reviews (PDR/CDR), and integration and test activities.
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Employ technical knowledge and hands-on experience with Azure OpenAI, Google Vertex Gen AI, and AWS LLM foundational models, BERT, Transformers, PaLM, Bard, etc. With a focus on creativity, collaboration, and technical excellence, this role offers a unique opportunity to work on transformative projects that drive business intelligence and decision-making across diverse industries.
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Provide technical support to other IS team members and customers across various Children's campuses including Dallas, Plano, and other locations (streaming events, special events, digital signage, all aspects of Audio Visual including speakers, microphones, mixers, mobile displays, and lighting.
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technical support jobs Title: analyst Company: Ascendum Solutions in Plano, Hauula, Hawaii
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