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This role will be expected to provide excellent customer service with outbound call initiatives as well as inbound customer inquiries and follow-up. Assist Customer Service Representatives (CSRs) with Estimated Time of Arrivals (ETAs) and technical questions; interprets codes and clarifies field service personnel comments.
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Requirements Active Hearing Instrument Specialist or Audiologist (AuD) License Has been customer-facing, with experience fitting hearing aids Confident, personable, adaptable, and sharp Passionate about helping others, leads with empathy Able to leverage technology Benefits Competitive pay structure, annual commission potential 100K+ Work-life balance, normal business hours Continuous training, development, and support Brand recognition – we’re at the top of our industry.
$120,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Manage the Customer Support and Services practice to become a world-class organization serving our customers, establish KPI's and other customer service metrics and help set the vision for its evolution and transformation towards continuous improvement.
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The Field Service Representative (FSR) is the primary contact for Varian Medical Systems (VMS) customer service and repair needs ensuring that our customers’ equipment operates efficiently at all times.
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Be watchful for, identify and recommend opportunities for process and customer service improvements in the handling / management of NA Inland Marine claims. The position provides technical claims analysis and support to team members and reports directly to the North America Inland Marine Claims leader.
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The ideal candidate will have experience in the communications service provider OR Hi Tech sector with understanding of any of various functions within including customer relationship management (CRM), CPQ, customer care operations, Service Operations, ERP and supply chain.
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The Scale Operator should possess knowledge of metals identification and grading according to ISRI specifications, as well as the delivery of exceptional customer service. Assist current and potential customers with questions regarding the pricing of materials and types of material accepted, and maintain account contacts to promote customer service on a regular basis.
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Minimum of two years of FHA loan origination experience (loan processor, underwriter, loan officer) plus an additional year of customer service or contact center experience, OR at least three years of loan origination experience working with conventional loans and /or other government-backed loans (FHA, USDA, VA.
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Core responsibilities include contact center and back-office operations, management of our closely integrated third-party vendor, operational support for vendor and internal partners, and digital transformation of business processes and customer service experience.
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The Customer Success Manager has primary responsibility for the overall success of the post-implementation support and service of customers in CSO. Success metrics include customer operational KPIs, customer’s willingness to provide references, effective and efficient use of internal resources, and ensuring consistent, high-quality support and service is provided by all members of the Manhattan support team(s.
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As a remote Seasonal Customer Service Representative (Bilingual: Spanish and English), you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.
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The successful candidate will be responsible for the installation, repair, and maintenance of DIRECTV services, ensuring top-notch customer experiences through troubleshooting, answering customer inquiries, and providing feedback to Adcomm MDU. As a DIRECTV Field Service Technician, you will be working both indoors and outdoors, installing and repairing DIRECTV equipment.
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Expert in Cloud Engineering & Operations (SaaS/PaaS Services) – plan, architect, design, deploy, automate, maintenance, monitor and support Cloud based deployments of Prophecy IVR & Customer Experience products, and other dependent Cloud computing tools in proprietary data centers as well as in AWS (Amazon Web Services) Cloud.
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This worldwide FBO network is home to essential business and private aviation support services, including refueling, hangarage, maintenance, repair and overhaul, and other world-class amenities with exceptional customer service.
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We are hiring Remote Customer Service Representatives to join our elite teams. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
$14.5 an hourFull-timeRemoteExpandApply NowActive JobUpdated Today
customer service support jobs in Atlanta, IL, Germany
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