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Expedites the resolution of customer problems and complaints to maximize satisfaction May provide troubleshooting support for issues and complaints involving internal and external parties.
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Windows 10/11, Microsoft Office, Project, Visio, SharePoint, Gmail, Mac & PC Audio/video editing software High Level of Customer Service Provide on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues.
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Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing.
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First Point Person for issues escalated by Customer Service (if the problem is consumer-related and not account-specific) Drug Safety (Pharmacovigilance) email box Reconciliation report support Training support (product, procedural, systems for new hire/cross-training) Qualifications: High school diploma or GED required.
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The IT Service Desk Manager will be responsible for overseeing the day-to-day operations of our helpdesk/support team, ensuring timely resolution of customer issues, and maintaining high levels of customer satisfaction while meeting our support SLAs. This role will primarily involve hands-on technical support duties, with approximately 20% of the time dedicated to coaching and mentoring the helpdesk/support team.
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Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. Using their mechanical experience & knowledge, they provide policy assistance and technical claim support on the vehicle service contract program and other insurance programs (GAP, Tire & Wheel, etc.
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Are you an auto mechanic, dealership service manager, service technician, a recent grad with auto mechanics education, and/or someone who has a love and passion for all things auto? Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
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Posted Job Title: Auto Mechanic, Service Manager or Service Technician. The MCS partners with our selling dealers, repair facilities, and retail customers to provide support to dealers, repair facilities, retail customers, and financial institutions.
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Continuous utilization of all trained sales skills, maintaining clean paperwork and missing documents recovery, support the finance process to achieve strong Finance & Insurance PVR. Support vehicle photography, deliver cars to partner hubs as needed, support lot organization and merchandising, transport cars as needed, ensure all incoming vehicles are properly checked in and provide excellent customer service and support strong NPS scores.
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You will collaborate with cross-functional teams to support prioritized application onboarding efforts as well as integrate SailPoint Identity IQ with various software platforms supporting critical functions such as human resource management, business operations, customer service management and customer relationship management.
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2 + years' experience in automotive repair industry preferred; we love to hire auto mechanics, service or parts personnel from dealerships, service technicians, employees from auto retail stores, and recent college grads with technical degrees/certifications in automotive technology.
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Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you’ll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls.
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Service desk, Customer service, Help desk support, Help desk, Windows, Support, Troubleshooting, Active directory, Ticketing system, Windows 10, Supervisory skills, Escalation calls, Desktop, Customer support, Phone support, VIP Support, SLA, servicenow, Service now, Remedy, Retention calls.
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This position ensures quality customer service and receptionist support to Frederick County Workforce Services (FCWS) and the American Job Center Partners (AJC). Do you have at least 1-year clerical and/or direct customer service work experience.
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Under direct supervision, the Customer Service Field Technician will process computerized meter reads for billing and use IRWD's Customer Information System. Respond to assigned Customer Service requests regarding excessive water bills and usage, check for leaks, meter misreads, and all other meter related problems.
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