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Bachelors degree in a related field AND Five (5) years of experience in Information Technology help desk support to work with child welfare staff to provide technical and non-technical/application support.
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Functions as a technical expert for GSOC ITSM platform; manage testing and release of a full range configuration changes; Perform system patching to maintain an up-to-date and secure environment; Use the ITSM platform to support asset management, change management, network management, incident management, and contract management programs.
$71,300 - $124,800 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Proven experience (1-3 years) in providing technical support and troubleshooting at a help desk or similar role. If you are a customer-focused individual with a passion for problem-solving and enjoy helping others with their technical issues, we invite you to apply for the position of IT Help Desk Technician.
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OR High school diploma or GED AND One year of experience providing software or hardware customer support or technical assistance to computer users. Vocational/Technical degree in computer applications, computer technology, or a closely related area from an accredited college.
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Provide technical support to users via phone, email, and in-person interactions. In this dynamic role, you will be the first line of defense for our internal and external customers, providing technical support and resolving a variety of issues.
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Must be on site in our Atlanta office on a regular basis to provide in-person support to end users, including ability to physically move telecom equipment such as phones from desk to desk and connect cabling beneath desks.
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This role will be required to sit onsite five times a week and the shift is Weds-Sun 3:00-12:00 AM EST. This person will be joining the Retail Service Desk support team that is responsible for providing remote IT technical support for the boutiques and retail stores.
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Bachelor’s degree in related field AND Five (5) years of experience in Information Technology help desk support to work with child welfare staff to provide technical and non-technical/application support.
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Provides technical guidance to other support teams in the IT Department, including the Service Desk and Desktop Support. Remote Law Firm Senior Financial Applications Support Analyst.
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CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. This position will provide field support to include, but not limited to: Onsite troubleshooting through diagnostic techniques and pertinent questions and assist in the development and writing of technical documentation manuals.
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In this role, you will be the first point of contact for our clients, offering technical support and troubleshooting services to ensure optimal system performance. We are seeking a skilled and proactive Service Desk Engineer to join our vibrant team.
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Bowhead seeks an IT Helpdesk Specialist to provide support via the IT Help Desk to FDA employees across six (6) regions in the United States: Mid-Atlantic, Northeast, Southeast, Southwest, Central, and Pacific.
Full-timeExpandApply NowActive JobUpdated 6+ months ago - UpvoteDownvoteShare Job
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Write and complete technical documentation for end users (training docs) and team members (system/process documentation, network diagrams) and system audits. This knowledge is required for both daily support activities, recovery from system issues/outages, and special projects such as upgrades, patching, acquisitions/divestitures/mergers, and other reconfigurations.
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