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Develop and oversee Network Operations, Service Desk, Event Management, Incident Management, Problem Management, Configuration Management and Change Management Processes for all Services.
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Position Summary: Reporting to a VP of Sales, this position sells Managed Service capability that covers service desk, network, datacenter, collaboration and security services with extensive knowledge in IT service management to address the entire breadth of client opportunities in the evolving market of cloud and digital solutions.
$150ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Service Desk Support. Deskside Support/diagnose and resolve technical problems by providing step-by-step instructions or remote assistance. We seek a highly motivated and customer-oriented Service Desk Technician to join our team.
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Collaborate with other IT analysts and managers to provide technical resolution, through Service Desk support pod and Delivery Team swarming. The Technical Support Analyst manages end user access to enterprise applications; partners with IT Compliance to ensure audit risks are mitigated; and aligns with Service Operations and Delivery teams to ensure a deeper understanding of supported business applications.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Essential duties as a co-op at the Service Desk are to provide maintenance, configuration, setup and troubleshooting of desktops, laptops, printers and peripherals and to provide support for various software products.
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To join our Peraton Team. The selected individual will serve as the primary technical and managerial interface between the Contractor, CO, and COR. In this role the Program Manager will lead a team of 150+ staff and provide oversight and support in these areas: IT Service Desk, End User Device Support, Global Network Management (WAN/LAN), Identity and Access Management, Data Center Infrastructure (server, virtualization, storage, backup, etc.
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Functions as a technical expert for GSOC ITSM platform; manage testing and release of a full range configuration changes; Perform system patching to maintain an up-to-date and secure environment; Use the ITSM platform to support asset management, change management, network management, incident management, and contract management programs.
$71,300 - $124,800 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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WFH RequirementsYou will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.
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Provides technical guidance to other support teams in the IT Department, including the Service Desk and Desktop Support. Providing advanced user support and problem resolution for 3rd level application issues, including coordinating and working with vendors when necessary.
$110 - $140ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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This role will be required to sit onsite five times a week and the shift is Weds-Sun 3:00-12:00 AM EST. This person will be joining the Retail Service Desk support team that is responsible for providing remote IT technical support for the boutiques and retail stores.
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3-5 years of previous technical support experience, providing Service Desk or Desktop Support in a professional environment. Provide front-line technical assistance and support for computer systems, hardware, and software, ensuring timely resolution of issues.
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1-2 years’ experience in customer service, sales support or related business experience. Skilled at interpreting and distilling complex or technical information for others. Be a technical expert on your assigned product line(s) to provide accurate and rapid assistance.
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Service Desk Specialist I who will provide 24/7 Tier 1, Service Desk support for creating tickets, performing initial troubleshooting, and documenting steps to resolve incidents in accordance with operational guidance.
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NTT Data seeks a seasoned leader to lead the Deskside Support team for our federal IT Service Desk. The Deskside Support team is responsible for troubleshooting issues related to workstation hardware and software, imaging workstations, providing inventory support, and request fulfillment for our customer.
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Serve as primary bridge between Executives/Admins and other Service Desk personnel. Collaborate with other Service Desk personnel to identify, plan, and execute solutions.
ExpandApply NowActive JobUpdated 12 days ago
technical support service desk jobs in Georgia, GA
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