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Familiarity with customer support software and tools, such as CRM systems, help desk software, and analytics tools. Minimum of 3 years of experience in customer support leadership, experience in SaaS a plus.
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Sr. Director Program Management and Customer Support. Manage the Customer Support and Services practice to become a world-class organization serving our customers, establish KPI's and other customer service metrics and help set the vision for its evolution and transformation towards continuous improvement.
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The Machinery Customer Support Manager is responsible for overseeing all aspects of customer support, ensuring exceptional service and maintaining high customer satisfaction levels.
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Strong customer service orientation. The Support Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize client success.
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Provide strategic direction and creates annual sales budget for machinery customer support department. Manage and lead a team of customer service representatives, providing guidance, coaching and support to ensure optimal performance and productivity.
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The OpportunityMichelin Connected Fleet, a subsidiary of Michelin North America, is looking for aCustomer Support Advisor that is responsible forresolving customers inquiries around our solutions and services, troubleshooting customer issues, stay updated on product launches and suggest process improvements to improve the customer experience.
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OneTrust is seeking a Customer Support Engineer to join our professional services team. Actively and autonomously manage a varied workload of customer support cases, keeping customers regularly updated on progress.
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The Support Engineer’s role is to ensure the stability, integrity, and efficient operation of client information systems that support core Fortna software functions. Experience with public cloud Virtual machine, networking, storage and container solutions and support.
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You are a self-employed contractor providing work from home, customer service, support and sales, to well known brands and Fortune 500 companies. Complete the Customer Support - Largest Theme Parks & Global Media Company application form at LOOK Agency.
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Your Impact: Axon is seeking a high-energy, experienced Technical Support Engineer with expertise in customer service, computer networking, cloud solutions, Linux systems administration.
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We are seeking a dedicated and experienced Remote Customer Support Service Representative to join our team. If you are passionate about delivering exceptional customer service, including collections, and thrive in a remote work environment, we would love to hear from you.
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Proton Technologies, Inc., an affiliate of Reynolds and Reynolds, is an IT services company that provides IT support and amazing customer service to over 400 auto-dealership clients across the country.
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Lead customer escalations or 3rd party support coordination to resolve issues for critical accounts. Ensure team adherence to SLAs for support coverage for initial response and timely resolution for customer cases via phone, web and community.
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It is the Customer Support Engineer's responsibility to drive customer adoption of Anomali solutions into their environment. o Triage and Respond to customer support requests (email, phone, web-portal) as 2nd Tier.
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Identify customer needs, research issues, resolve complaints, and provide solutions. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen.
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customer job Title: support in Georgia, GA
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