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Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! Utilize proper procedures when handling guest PPI data.
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Job DescriptionSchulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! Follow checklist when going through check in or check out with guest.
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Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping.
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The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The GSR must embrace ESA's service culture and treat all guest and associates with the utmost of respect and kindness.
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The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression.
$10 - $12 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You will act as hotel system liaison during night hours and perform all Guest Service Representative functions as required; you may assist in booking room reservations; answering hotel phone calls and notifying guests of message.
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Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.
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Watch A Day in the Life video for Guest Services Representative. Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
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The Guest Service Representative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail environment. Exceptional customer service is a major component of this position.
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Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Notify Loss Prevention/Security of any guest reports of theft.
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Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant or reservations agent is a plus. 2+ years of experience in multifamily real estate, retail sales, hotel/hospitality, or customer service.
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Guest Service Representative. Summon guest service personnel for assistance to escort guests to their rooms as appropriate. Greet and register guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet high standards of quality.
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The TOCA Guest Service Representative is a position that works in coordination with the mission of TOCA. TOCA's mission is to provide quality instruction to enhance the soccer experience for players at all levels from recreational level to the collegiate and professional levels.
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The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Experience in accounting, sales, telesales, service or guest relations type of industry is helpful but not mandatory. Abilities: Multi task, remain associate and guest service centric.
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guest service representative jobs in Decatur, GA
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