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The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay and to deliver the highest levels of guest satisfaction.
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Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
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Physical Demands Ability to stand and move throughout front office and continuously performs essential job functions. Requires continual standing and movement throughout front office areas.
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As a Front Desk Receptionist at Initial Communications, you will be the first point of contact for our clients, visitors, and employees. With a passion for design excellence and a commitment to pushing the boundaries of architectural possibilities, we pride ourselves on crafting environments that inspire, elevate, and resonate with both aesthetics and functionality.
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Demonstrated effective leadership of a team of 8 or more front line agents in a call center environment. As a member of GreenSky's upper management Leadership Team, occasional evenings and weekends may be required.
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Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline.
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Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability.
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Ability to stand and move throughout front office and continuously perform essential job functions. For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs.
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Previous hotel front desk experience is strongly preferred. Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay.
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Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Monitor and maintain the front office systems and equipment to ensure their optimum performance.
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Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
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Welcome to Aqua-Tots!
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The Front Desk Supervisor is responsible for assisting Front Office Management while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
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Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.
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The Front of House Associate will be the first point of contact that our clients interact with. Empire Portfolio Group, the company that helped Orangetheory Fitness become the fastest growing fitness franchise in the world, is now setting its sights on personalized health, wellness and anti-aging.
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Title: front Company: Princeton Manor Healthcare Center in Atlanta, GA
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