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The role of the Front Office Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards.
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Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.
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Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
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As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile.
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Performs front desk agent responsibilities as needed to process guests expediently including but not limited to checking guest into hotel, responding to guest questions, resolving guest problems/complaints, answering telephone, making guest reservations, and checking guests out of hotel.
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This position requires a unique set of skills to be successful: Adobe Creative Suite, front end frameworks, CMS platforms and customer service skills. You will engineer content using front end frameworks and CMS platforms.
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Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Monitor and maintain the front office systems and equipment to ensure their optimum performance.
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Must possess thorough knowledge of all front office operations and individual job requirements. Ensure all Front Office Quality Standards are complied with and are consistently applied.
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Ability to stand, walk and continuously perform behind the front desk. We are minutes from many of the citys largest event venues that host major conventions such as Mercedes Benz Stadium, Georgia World Congress Center and State Farm Arena, just to name a few.
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Ability to stand and move throughout front office and continuously perform essential job functions. For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Vacation programs are available for you to rejuvenate with time off.
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Work today, get paid today! Promote HEI Hotels and Resorts and brand marketing programs. We offer competitive salaries, a complementary hot lunch, MARTA discounts and free self-parking. HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you.
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The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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Fortune 100 corporations and exciting attractions like the Georgia Aquarium, World of Coca-Cola, and College Football Hall of Fame are nearby. Promote HEI Hotels and Resorts and brand-specific marketing programs.
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For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
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Welcome to Aqua-Tots!
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Title: front Company: Princeton Manor Healthcare Center in Atlanta, GA
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