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The Retirement Application Support Lead works within a team to support Voya's OMNI record keeping systems from a change, release and incident response perspective. Govern Incident Management and root cause analysis, technical issues, problem resolution and suggest improvement plans.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Under the direct supervision of the IT Service Delivery Manager, the ServiceNow Analyst is responsible for managing the end-to-end ServiceNow platform, including components such as Incident, Change, Request, Asset, and knowledgebase management.
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This candidate will be collaborating with functional & technical experts in the Law Department, Legislative Management Teams along with Procurement & Information Technology to implement a Case Management System, a Legislative and Agenda Management System as well as support 2 operational projects in support of a Mobile Device Management county-wide implementation (using Kanban) and Physical Security program (using Kanban.
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Demonstrating both deep source-to-contract and procure-to-pay functional knowledge and technical knowledge through applicable configuration experience enabling Coupa applications from design through deployment and post go-live support.
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Develop and oversee Network Operations, Service Desk, Event Management, Incident Management, Problem Management, Configuration Management and Change Management Processes for all Services.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Create incident tickets and change request tickets within a ticket management tool, monitor ticket queues and escalation of tickets beyond SLA’s. Experience with hands on computer technical support involving user issues with Windows 11, Microsoft Office Suite, MS Outlook Email, login Issues, etc.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Experience with hands on computer technical support involving user issues with Windows 11, Microsoft Office Suite, MS Outlook Email, login Issues, etc Required 3 Years. Coordinate and work with third party support vendors in providing assistance to computer users for a variety of technical issues including networking, end user computer hardware, communications and applications.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Depending on the assigned team, interns may be assigned to assist in providing corporate level communications, provide support for employee engagement activities, business transformation and change management support, business analysis, data analytics and/or technical support for the Information Technology organization.
Full-timeExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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Participate in the implementation of new information security technologies or integration of existing technologies including initial configuration, installation, change management, and operational handoff.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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This role collaborates with the business to ensure solutions are implemented with the proper governance, with business impact in mind, and appropriate organizational change management support for business cutover.
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Helpdesk Analyst - Hands on computer technical support for our internal users. problems or to provide technical assistance and support. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets.
$30 an hourExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Refer major hardware or software problems or defective products to third party support vendors for service. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Confer with staff, users, and management to establish requirements for new systems or modifications. Provide technical assistance to computer users. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Full-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Change Management: Support change management activities by helping to manage transitions, train users, and address any issues that arise. Project Support: Assist in the planning and execution of business transformation projects, ensuring they align with organizational goals.
$85,000 a yearFull-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Experience with Solaris, Unix, Linux and Windows system administration, Installation and Up-gradation, User managed Backup and Recovery, Fixing ORA - Errors, Database Refreshes and experience in Database migration, database change management and data management required.
Full-timeExpandApply NowActive JobUpdated 1 month ago
technical support change management jobs in Atlanta, GA
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