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The Retail IT Help Desk Manager maintains and improves the performance and quality of service delivery by measuring and monitoring KPIs and metrics. The Retail IT Help Desk manager must be able to work independently with minimum supervision.
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The ICT Help Desk Manager’s primary objective is to rapidly resolve technology issues that are being reported through the company’s service desk. Minimum of 7-10 years professional or technical experience in IT Helpdesk with a strong background in all aspects of customer service.
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We are seeking a highly skilled and motivated IT Help Desk Associate to join our team and provide onsite technical support to our internal clients. Job Title: IT Help Desk Associate (Onsite Technical Support.
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3+ years of professional experience in IT Help Desk/Technical Support. We are currently seeking a Desktop Support Analyst - Tier 2 - to join our IT (RITE) team. This position will help support the desktop environment by helping to provide support for maintenance, requirements gathering, resolving tickets, and installing software/hardware.
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Knowledge of common Help Desk platforms, including ServiceNow or Jira Service Desk. Knowledge of leveraging industry Best Practices and Standards and existing OCIO IT Customer Support and Customer Security Incident Response Team operations.
$49,800 - $102,000 a yearFull-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent. DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services.
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In-depth technical knowledge and experience in installing, configuring, documenting, operating and maintaining Microsoft Client Operating Systems, applications and 3rd party help desk software.
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Specialized project work for IT and help desk team. This role is focused on supporting Chick-fil-A Operators, staff, an escalation point for analysts within help desk teams by troubleshooting network issues, as well as triaging these issues by collaborating with vendor business partners.
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As a Help Desk Analyst 2 within the Information Technology division at the Georgia Department of Public Health, you will join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways.
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IronArch Technology is seeking a Help Desk Specialist to join our team in Atlanta, GA (Secret Clearance Required) The Specialist will perform technical, operational, and training support to users and technical teams, for PC desktop hardware, output devices, and software packages to support our Army Corps of Engineers - Revolutionary Information Technology Services (RITS) program.
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OVERVIEW : As an IT Help Desk Support Specialist, your primary responsibility will be to be the first point of contact for our employees seeking technical assistance and support, providing timely and effective solutions to end-user issues and requests, ranging from hardware and software problems to basic network connectivity and account access.
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We help our clients build their next virtual production powerhouse, fuel it with stunning virtual sets, deliver in-camera visual effects on set, and create immersive audience experiences.
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Responsible for c oordinating service desk activities with other IT teams, such as network operations and application support, to ensure that IT incidents and service requests are resolved in a timely and efficient manner using ServiceNow.
Full-timeRemoteExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Must have experience with the following: imaging Windows devices; installation and configuration of Windows 10 devices; MS Office 365 troubleshooting, Active Directory, Help Desk Ticketing Systems, VPN Troubleshooting, Dell and/or HP laptop hardware and software.
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Provide online and desk-side helpdesk services for all users, to identify and resolve IT operational issues. Provide end-user support (including IT Incident, Problem, or Request Tickets) for all end user-based systems.
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it help desk jobs in Atlanta, GA
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