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Help Desk Specialist
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- Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients.
- IronArch Technology is seeking a Help Desk Specialist to join our team in Atlanta, GA (Secret Clearance Required) The Specialist will perform technical, operational, and training support to users and technical teams, for PC desktop hardware, output devices, and software packages to support our Army Corps of Engineers - Revolutionary Information Technology Services (RITS) program.
- The RITS program provides modern and secure enterprise-wide IT support services to approximately 37,000 USACE customers located throughout the Continental United States (CONUS) and Outside the Continental United States (OCONUS)
- Ensuring printer firmware and CAC software are in compliance, and work instructions are current
- Prior experience in the maintenance and repair of printers manufactured by HP, Ricoh, Xerox, and Lexmark.
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