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Analysis and administration of existing Standard Operating Procedures (SOPs) for Celebrity Cruises entertainment experiences, ensuring they align with the company's brand values, vision, standards, and guest expectations as well as development of new SOPs in collaboration with Entertainment Experience Shoreside and Shipboard teams.
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The Travel Coordinator position will focus on managing complex and time-sensitive travel logistics for the Guest Entertainment and Casting & Booking departments. 2+ years - Cruise Line, Theme Park, Talent or Travel Agency experience, Preferred.
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Develop training strategy for the shipboard fun squad to enhance guest satisfaction and boost NPS. Maintain Fun Squad Training College curriculum, oversee the Fun Squad Tiers program, and manage the interview process and promotion of Experience Coordinators.
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License or Certification: NoneAt more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
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This role involves welcoming passengers, providing information, coordinating guest services, and enhancing the overall cruise experience for Japanese-speaking passengers. Working as a Japanese-Speaking Receptionist on a cruise ship offers a unique opportunity to provide exceptional service to guests from diverse cultural backgrounds, ensuring that Japanese-speaking passengers have a memorable and enjoyable cruise experience.
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At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
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Miami office of a BCG Attorney Search Top Ranked Law Firm seeks an associate attorney with some experience. ADP is hiring a VP Product Management, Chief Product OwnerAre you inspired by transformation and making an impact on the lives of millions of people every day.
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Makes timely and appropriate choices based on accurate analysis and experience. Performs other related duties as assigned by Operations and Customer Experience management. An Associate’s degree (A.A) or equivalent, one to two years related experience or equivalent combination of education and experience.
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Minimum five years experience as a hotel Director of Security or five years law enforcement management experience. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach.
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Specific experience with one of the following vendor products - Adobe Experience Cloud, Salesforce Marketing Cloud, Salesforce Commerce Cloud (B2B and/or B2C), and/or SAP Commerce Cloud (hybris.
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Experience with an enterprise level ESP (Email Service Providers: Experian, Yesmail, Cheetah Digital, ExactTarget/Salesforce Marketing Cloud, Zeta Global, etc.) Email Developer (EMS Systems experience needed.
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Provide creative direction and project management to all aspects of the guest experience related to new concepts and/or features including but not limited to architectural design, brand development, guest programming, operational procedures and signage; ensure that aspects of the new product support the vision an concept narrative.
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Job DescriptionThe Travel Coordinator position will focus on managing complex and time-sensitive travel logistics for the Guest Entertainment and Casting & Booking departments. Provide coverage for Casting & Booking and Guest Entertainment Coordinators while they are out of the office.
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Cruise Line experience preferred. The Supervisor will assist the Manager of Entertainment Experience (MEE) in managing the shipboard Fun Squad, ensuring team members are trained to provide a fun experience for guests.
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The Director of Front Office also holds accountability for instilling consistency JW Marriott Turnberry Miami Resort & Spa standards as well as generating and promoting ideas to enhance the guest experience.
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guest experience jobs Title: chef Company: Healthcare Services Group in Miami, FL
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