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Entertainment Experience Supervisor - Fun Squad Programs
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- They will collaborate with other managers to optimize experiences for Bingo and the Punchliner Comedy Club. Responsibilities include overseeing training programs, managing recruitment and promotion processes, analyzing satisfaction data, and supporting recruitment and onboarding efforts.
- Develop training strategy for the shipboard fun squad to enhance guest satisfaction and boost NPS. Maintain Fun Squad Training College curriculum, oversee the Fun Squad Tiers program, and manage the interview process and promotion of Experience Coordinators.
- Collaborate with Entertainment Managers to support shipboard Bingo and Comedy Programs.
- Assist shipboard teams in assigning suitable members to Comedy and Bingo roles and organize training sessions for these roles.
- Partner with the Entertainment Casting & Booking team to support Fun Squad recruitment and onboarding.
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