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The IT Help Desk Technician performs day-to-day support to all users, as appropriate to system and/or user needs. The IT Help Desk Technician will work within the scope of responsibilities as dictated below with guidance and support from our IT leadership team.
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As a IT Help Desk Technician , you will be responsible for troubleshooting and resolving IT service issues and providing help desk support. We are looking for a talented IT Help Desk Technician to join our growing team.
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Proven experience in IT support, preferably in an MSP environment. About Us: IT Link Now is a dynamic Managed Service Provider (MSP) committed to delivering top-notch IT solutions to our clients.
$40,000 - $50,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The primary role of the Helpdesk Analyst (HDA) is to answer the helpdesk telephone and provide 1st level technical support (First Call Resolution-FCR) to the MCH End-User Community’s request for assistance in compliance with HIPAA regulations as it related to the helpdesk environment.
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Or at least 4 years of equivalent work experience in a customer support role in a healthcare or corporate environment. Bachelor's Degree in Computer Science/ Information Systems/related major. or at least 4 years of equivalent work experience in a customer support role in a healthcare or corporate environment.
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Oversee the design, implementation, and maintenance of the company's IT Support infrastructure, including networks, telecommunications, and help desk. You will be responsible for managing a team of IT professionals, ensuring the smooth functioning of our IT infrastructure, and implementing technology solutions to support the company's goals and objectives.
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Provides telephone end-user support on IT-related issues by diagnosing, analyzing, and quickly resolving or escalating (if resolution requires hands-on interaction, different skill set experience or an excessive amount of time) and/or dispatching assistance as needed, meeting SLAs for first-call resolution on incidents and service requests.
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As the Help Desk Team Leader, you will play a pivotal role in leading our support team to provide exceptional technical assistance and customer service. We are seeking an experienced and motivated individual to join our team as a Help Desk Team Leader.
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Operations Help Desk support. Perform duties to provide administrative support to all functions within the Operations department including IT, Purchasing, Operations and Banking, working within the limits of standard or accepted practice.
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Additional Qualifications: Masters degree in Information Technology, Computer Science, or relevant field and 10 years of work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
$42.55 - $55.32 an hourFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Perform filing, photocopying, scanning, compiling, and distributing of documents; identify and coordinate available services provided by administrative departments such as office services, the IT Help Desk, word processing, accounting, billing, and records.
Full-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Lead and manage the onboard IT team, including network administrators, systems engineers, help desk technicians, and other IT personnel, to ensure the efficient operation of shipboard IT systems and services.
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Any previous experience working in a SaaS company doing tech support, help desk, or IT is a major plus. - Tech support specialists monitor and respond to any new messages in the help center (powered by Intercom), and answer incoming support calls.
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Team Leader, Help Desk – Kaseya, Miami, FL. Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide.
Full-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Provide help desk support and resolve problems on a variety of technical and business processes onsite and remotely. Minimum of 3 years professional experience as a technical support technician in a Managed Services or similar IT environment.
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it help desk support jobs in Miami, FL
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