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Excellent communication and Customer Service is a MUST as these resources will be providing technical support to C-Level users to non-technical users. GuideWell's Service Desk currently supports 12k+ users within various GuideWell subsidiaries; working approximately 30-35 tickets per day via SMIT Remedy ticketing system.
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As a Senior Solutions Architect (Enterprise Networking Presales), you will serve as the focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio.
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Exposure to Business Process Analysis, Data Analysis, Finance, and Accounting, Excel and Macro Development, SAS or Other Reporting Tools, Data and Analytics, Microsoft Power Platform, SharePoint, RPA (Automation Anywhere big plus), Software Development, Project Management, Business Process Improvement/Engineering (BPI), Technical Support and Customer Service, Business Knowledge (Any Area) are all a big plus.
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If needed, secures the services of a qualified Nutrition Consultant to support the program's nutrition services and, with prior approval of the Head Start Director, develops a written contract for the nutritionist's services; secures and keeps on file nutritionist's credentials; orients the consultant to duties and to the Head Start program and the population served; and, coordinates the schedule of the nutritionist's visits ensuring at least eight hours of service per month.
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The MMME will be responsible for the overall maintenance execution of the MPSF Mission Package assets embarked on the LCS Class ships in theater to ensure fleet maintenance and logistics support requirements are appropriately supported.
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Our ideal candidate also has strong customer service skills, experience with technology, and strong support and training skills! Customized creative and technical services include content development, branded interface design, video production, advanced programming, and training.
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We are seeking a Senior Transportation Drainage Engineer who will be responsible for providing planning and design technical oversight, project/task management, and QA/QC on drainage elements of transportation projects.
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In addition to maintaining vehicle records, this mechanic maintains and updates paper and electronic equipment records, provides dispatch service for GSE, including positioning equipment to support aircraft maintenance and flying operations, practices good housekeeping, tool control, Foreign Object Damage prevention, and safety at all times.
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You will provide responsive, customer service-driven, electrical, mechanical and automation support to customers, which includes troubleshooting, remediation, implementation, commissioning, testing, consulting of electrical, mechanical and automation components and systems, both onsite and remote; provide field service for analysis, preventative and predictive services including inspections, analysis, testing, programming, backups, and other routine services.
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JOB SUMMARY: MSI-CAC seeks an HVAC Service Technician to perform HVAC service and preventive maintenance work, as directed, and to process necessary paperwork promptly, accurately, and completely.
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The Security Field Service Technician will be responsible for providing service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP-based video systems, including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems.
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Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition programs, maintenance/modernization programs, and sustainment programs with solutions in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support, and Technical Services.
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Minimum 3 years’ experience managing technical desktop support staff. This role also leads a team that will provide technical support to end-users. Provides influential leadership and coaching to the Desktop Support team and third-party vendors, including talent management/improvement, training, providing feedback on metric-based success, and overall planning & direction of the team with a goal to create efficient and timely support for employees.
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This is a highly technical role that requires broad technical knowledge and a deep understanding of threats and threat TTPs. You will lead and participate in advanced technical assessments that leverage red team, penetration testing, and vulnerability assessment tools and techniques to identify hi-risk vulnerabilities across a variety of technologies.
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You will work within a strong network of dedicated professionals who provide industry-leading customer service and support via Senior Leadership, Sales, Inside Sales, Customer Service, Field Service, Technical Support, Project Sales, Bids Team, and Technical Applications professionals.
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technical support service jobs Title: desktop technician Company: Astronics in Jacksonville, FL
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