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Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
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4+ years of Windows IT support, expert-level troubleshooting experience for software, hardware, setting up workstations (desktop, laptops, mobile devices), monitoring user devices and the network, printer troubleshooting, etc.
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They will assist in the documentation of all desktop support processes and procedures to ensure there is a guide to all processes and update these as and when necessary. Be experienced in supporting desktop and network operating systems such as Windows & Windows Server.
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In this direct-hire (fulltime) position, you will join a small support team as you aim to provide one-touch (single-point of contact resolution) desktop support for onsite employees + additional employees remotely in various locations across the country.
$60,000 - $70,000 a yearFull-timeExpandUpdated 2 days ago - UpvoteDownvoteShare Job
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Position Summary:Corporate IT Desktop Support is seeking a qualified candidate who will be a single point of contact for end users, receiving support and maintenance within the infrastructure environment.
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Job Title: Desktop Support Technician II. 2-5 years of related desktop experience (Desk-side and Remote) Executive Level support. Ticketing Systems (Service Now/Remedy/ConnectWise.
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Offer Tier 2 technical support for end-user computing and desktop-based LAN systems, identifying and resolving hardware and software problems. Minimum of 5 years providing Tier 2 customer support for desktop computers, printers, and scanners.
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Supports the daily operations of desktop software and hardware by providing assistance through phone and email requests in resolving technology support issues. Experience with Microsoft Active Directory, Azure, Intune, Exchange Online, and Windows desktop/server.
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3+ years of experience serving as a hands-on desktop support analyst. Kforce has a client in Jacksonville, FL that is looking for 2 Network Technicians to assist in technical support varying between the configuration of switches, routers, and firewalls, along with PC Support on printers, scanners and iPads.
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Two (2) or more years of experience in the provision of Tier 2 Customer Support for desktop computers, printers, scanners, etc. Experience providing Voice Over Internet Protocol (VoIP) phone support.
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Stefanini is a full-service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
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This position will have an emphasis on providing POS support for our client. This Field Service Technician position will be based in Jacksonville, FL supporting a large client of ours with multiple locations throughout Northeast, FL. Our Technicians help our clients solve technical problems involving Windows PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printer, and network gear.
$36,000 - $42,000 a yearFull-timeExpandUpdated 2 days ago - UpvoteDownvoteShare Job
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Proven experience with desktop support, IT projects, printer setup, and network setup. You will be responsible for providing first-rate technical support to our clients, ensuring their IT infrastructure is running smoothly and efficiently.
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Experience as a desktop support technician or equivalent. Responding to client support requests. Provide support on onsite new hire onboarding. Receiving and documenting requests for support.
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The Help Desk Manager will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. Coordinate and/or perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
Full-timeExpandUpdated 11 days ago
desktop support jobs in Jacksonville, FL
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