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Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for “buy-online-pick-up” in-store order fulfillment. Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors.
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Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations.
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Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc.
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We drive innovation to create the world's best entertainment and online experiences. The Store Service Associate should be well prepared to demonstrate company technology to new customers to ensure they know the basics of Xfinity services.
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If you are organized, tech-savvy, and ready to dive into the world of online sales, we’d love to hear from you! Post and optimize listings on social platforms (Facebook, eBay, Offer Up, Craigslist.
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Identify Firm services and solutions that support clients' needs including secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile including remote deposit capture features.
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The At Your Service Center Colleague is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.
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Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
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Your blend of customer service expertise and creative skills will be essential in improving our online presence and supporting our team, especially during peak seasons. LightFire Printing is seeking an enthusiastic and creative Online Customer Service & E-Commerce Specialist to enhance our team.
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Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Retail and/or customer service experience preferred. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
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Establishes clear expectations for balancing in-store customer service and completing online orders. Monitors in-store and o Customer Service, Supervisor, Commerce, Service, Customer Experience, Customer, Retail, Grocery.
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Our extensive training program includes on the job training online courses and instructor led certification courses by manufacturer. And as we look to make our systems and technologies even smarter and more connected, it's vital that we have talented Installation and Service Technicians on hand to make sure our solutions are always at their best.
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