Vice President Operations

Vice President of OperationsOur client located in San Antonio, Texas is adding a Vice President of Operations to their team. This is a direct hire opportunity.Company Profile:A large, mission-driven healthcare services organization operating across multiple locations in Texas. The organization delivers essential services through a regulated care model and employs a sizable, diverse workforce. The culture is values-based, people-focused, and committed to operational excellence, compliance, and leadership developmentVice President of Operations Role:The Vice President of Operations oversees all Home Health Agency services and ensures operational excellence, regulatory compliance, and client satisfaction. This role functions under the direction of the COO and supervises Regional Directors, Trainers, and departmental leaders.Operational LeadershipOversee Regional Directors and Trainers across all locations.Monitor office operations to ensure compliance with federal, state, and program regulations.Serve as a resource for administrators on operational questions and issues.Identify operational gaps and implement corrective action plans.Regulatory & Compliance OversightEnsure adherence to licensure requirements and state/federal regulations.Collaborate with QA/PI (Quality Assurance & Performance Improvement) to implement and monitor Plans of Correction (POCs).Maintain confidentiality and compliance with organizational policies.Clinical & Client Care OversightMonitor client care trends and address issues across all sites.Plan and deliver staff education on client care, licensure, and program rules.Ensure compliance with all contracts and program-specific regulations.Staffing & Workforce StrategyMonitor staffing trends and work with Recruiting to address underutilization or high vacancy areas.Identify training needs and coordinate with the Training Department to ensure staff competency.Department OversightOversee Customer Service Department to ensure accurate and timely authorizations.Manage Adaptive Aides/Minor Home Modifications (AA/MHM) Department to maintain compliance and timely documentation.Strategic & Cross-Functional CollaborationCollaborate with HR and integration teams during ongoing system modernization.Support implementation of operational best practices.Perform additional duties as assigned by the COO.Vice President of Operations Background Profile:Minimum 2 years as an executive in a mid-level healthcare leadership roleExperience in multi-site agency or facility managementExperience in:Home Health (preferred)Home Care (preferred)Open to Hospice, Hospital, or Skilled Nursing Facility experienceKnowledge of healthcare regulatory complianceExperience working with QA/PI programsProficiency in MS Word and Excel; ability to learn agency-specific softwareExperience managing department-level leadersExperience with Managed Care contractsHands-on operational leaderRegulatory-savvy and compliance-focusedExperienced in healthcare operations during transitions or system modernizationAble to manage multiple departments effectivelyAbility to travel 3 weeks out of the month- weekends at homeFeatures and Benefits of Client:100% paid employee and family Health Benefits4 weeks PTO, Sick Days, and HolidaysFree ParkingCasual DressCorporate Break Room