Client Services Representative

Behind every smooth customer experience is someone who makes it all work. If you're organized, detail-driven, and enjoy being the person others rely on to keep things moving, this might be your kind of role.We're hiring a Customer Service Represenative, and this position sits at the center of our day-to-day operations—supporting sales teams, hospital partners, and internal stakeholders by making sure orders, pricing, and details are handled accurately and on time.What the role really looks like: You'll be the go-to person for processing orders, answering pricing and billing questions, coordinating purchase orders, and supporting urgent requests when timing matters. You'll work across multiple systems, talk with a variety of people throughout the day, and help ensure nothing slips through the cracks.This is not a call-center role—and it's not repetitive. Every day brings new requests, priorities, and problems to solve.You'll thrive here if you:Enjoy multitasking and staying organized in a fast-paced environmentTake pride in accuracy and catching details others might missCommunicate clearly and professionally (especially over the phone)Like collaborating with sales teams and external partnersAdapt quickly when priorities shiftFind satisfaction in being dependable and trustedHealthcare experience is helpful, but not required. What matters most is your mindset, work ethic, and ability to stay calm and focused when things get busy.Why people like this role: It's meaningful, visible work. You'll learn the business, build strong relationships, and develop skills that translate across operations, sales support, and customer experience. If you're someone who likes being in the middle of things—and making them better—this role offers real opportunity.If this sounds like a fit, we'd love to connect.